Arslaanullah Khan

Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.

• Won Reward and Recognition award as Star performer for the month of April 2022
• Won Reward and Recognition award as Star performer for the month of October 2022
• Won Reward and Recognition award as Star performer for the month of December 2022
• Won Reward and Recognition award as Star performer for the month of January 2023
• Won Reward and Recognition award as Star performer for the month of February 2023

dynamicmak09@gmail.com, meetarslaankhan09@gmail.com

Male

Married

Islam

8806460099

8975188595

• Maintained the Salesforce platform by monitoring support tickets, user issues, and employee workflows
• Assisted sales manager, senior sales managers, directors and Vice Presidents from sales with building custom reports, dashboards
• Created and maintained user profiles, workflows, dashboards on Salesforce
• Set permissions for users using Object-Level and Field-Level security best practices
• Configured Profiles and Administrative permissions to grant/deny users access to platform features
• Created Customized dashboards for the case team members to keep track of the cases assigned to them and to share insight across the company
• Analyzed business requirements and resolved case requests including configuration/customization of 80+ profiles, permission sets, public groups, roles, role hierarchy, forecasting, field-level security, record types, queues, reports, dashboards, and identification/documentation of bugs
• Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards, and Reports
• Created and deployed several reports for different user profiles based on the need in the organization
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams

• Date of Birth: 05/04/1990
• Nationality: Indian

• Surfing the Internet
• Acquiring knowledge and learning
• Acquiring knowledge and staying up to date with the technological developments and advancements

User Management: Understanding various features users can access to streamline their management process.

Lead Management: Tracking a lead’s journey from creation through marketing and sales activities all the way to conversion.

Activity Management: Understanding a lead’s position in the conversion funnel and automating nurturing and sales processes accordingly.

Task Management: Creating different tasks and scheduling relevant reminders for users on the LeadSquared account.

Lead Prioritization: Separating quality leads from junk ones and reaching out to the ones most ‘likely to buy’ first.

Marketing Features: Setting up and using LeadSquared as a marketer.

Opportunity Management: Capturing potential deals, for example, cross-sells, up-sells, and other sales opportunities.

Forms and Process Designer: Creating intelligent lead capture forms relevant to processes and products and building out entire journeys.

Automation: Automating the entire workflow using an intuitive and easy-to-use visual designer.

Reports & SIERA: Generating and interpreting reports.

ACE: Understanding the complete ACE (Sales Performance Management Suite), which is dedicated to enhancing critical business metrics.

• Date of Birth: 05/04/1990
• Nationality: Indian
• Sex: Male

• Surfing the Internet
• Acquiring knowledge and learning
• Acquiring knowledge and staying up to date with the technological developments and advancements