Arul Manoj L

ONSITE Customer Lead Melbourne, AU (May 2023- May 2024)

• Extensive knowledge in configuring and deploying Next Generation firewalls including Paloalto, Cisco ASA, Cisco FTD, and Fortinet.
• Profound working knowledge of administration and management of paloalto firewalls using centralized panorama.
• Working on Prisma Access Secure Access Service Edge (SASE) and configure Prisma Access , Remote networks and Mobile users.
• Troubleshoot and resolve issues related to Prisma Access deployment and operation.
• Operate and manage Prisma Access platform, including policy management and monitoring.
• Conducted vulnerability assessments and identified security gaps in the network.
• Performed network maintenance and system upgrades including service packs, patches, and security configurations
• Administration, Configuration, Rule set creations, policy fine tuning, in-line mode implementations and reporting of Endpoint Security Technologies like: Trend micro and Qualys.
• Hands on experience with integrating these security tools with the monitoring tools like SIEM
• Working on Cisco ISE, Cisco WSA, Cisco Meraki.
• Implementing, security policies using ACL, Firewall, IPSEC, SSL, Global protect , Anyconnect VPN, AAA (TACACS+ & RADIUS) and responsible for troubleshooting Cisco ISE added new devices on the network based on policies on ISE.
• Performed deep packet analysis to troubleshoot issues using Splunk and Wireshark.
• Experience in handling and resolving tickets and strong hands on experience on ticketing tool such as service now.

• Data center consolidation, design, management, and supporting network activities
• Deployed, implemented, configured, and managed the Imperva Secure Sphere WAF and Bluecoat proxy SG Windows agent installation and non-windows agent installation
• Installed and configured the Linux servers and Windows servers in the network per the specifications of clients
• In bluecoat proxy, we are using different kinds of proxy types for Top-level management to thirty-party vendor-level
• Various ticketing tools like unidesk and demisto
• Based on the ticket we will work on the issue and resolve the issue
• Performed deep packet analysis to troubleshoot application issues using tools like Wire-shark and traceroute
• Management Server to monitor the proxy utilization and policy push the rule to another proxy in one shot
• Weekly reports are generated for proxy CPU utilization.

• Cloud Management: Sophos Cloud, Cisco Meraki Firewalls: Sophos XG, Cyberoam, SonicWALL
• Access Points: Aruba, Airpro, Cisco, Sophos, Ubiquiti Bandwidth Management: 24Online
• Experience in firewalls, Switches, and Routing Experience in designing, implementing, and troubleshooting network security solutions
• Skilled in analyzing and monitoring network security solutions
• Daily based we are resolving customer issues through Phone calls, Remote sessions, and Site visiting
• Develop and document security design for reference.

• Configure antivirus software to fully protect the IT environment
• Monitor the performance of the computer systems and address issues as they arise
• Provide technical support for software reconfigurations to aid in function customization
• Test software performance throughout the desktop network to ensure peak performance
• Install and troubleshoot all computer hardware and software within the organization.