Arun Bharati
Kalyan
Summary
Proven track record of providing valuable insights, guidance, and solutions to complex problems. Strong analytical and communication skills, with a passion for sharing expertise and driving excellence in the field.
Overview
9
9
years of professional experience
Work History
Client Specialist
Willis Tower Watson
Mumbai
02.2024 - Current
- Experienced Client Specialist responsible for managing a diverse portfolio of 30 clients.
- Handled pre and post renewal services for the US market.
- Worked closely with a US Client manager, Client advocate, Brokers, and Underwriters.
- Preparation of Carrier quotes, gathering renewal,proposal document.
- Participate in internal and external strategy calls alongside broker, client, Sr. client advocate, and client manager to gather information and document meeting notes.
- Managed various post renewal activities including policy billing, surplus lines hand off form (Tax), and policy checking.
- Collaboratively collaborate with functional teams to initiate and finalize client deliverables.
- Provide prompt assistance to functional teams by handling inquiries and fulfilling information requests related to Loss Runs, Policy Checking, Certificates, Accounting and Settlement.
Transaction Processing Analyst
Accenture Solutions Pvt Ltd
Mumbai
01.2016 - 01.2024
- Managed SLA, process improvement initiatives, shrinkage reduction efforts, escalation management, and data analysis for the organization.
- Prepared and analyzed production and quality reports for the team.
- Mentored team in medical insurance claims adjudication, settlement, and membership services.
- Conducted audits to ensure quality standards were met, while providing valuable feedback and updates to the team.
- Prepared EOD and SOD reports.
- Enhanced team productivity and quality.
- Trained new joiners on tools, process flows, and quality framework.
- Mentored teams from Mumbai and Chennai under various sub-projects.
- Managed effective communication between Clients and offshore teams across diverse locations to optimize operations.
HR Associate
Accenture Solutions Pvt Ltd
Mumbai
02.2015 - 12.2015
- Generated offer letters for both Internal and External candidates
- Created job posting on Microsoft portal and external platforms.
- Managed calendars for Candidates and Hiring Managers.
- Initiated Visa letter process for International Candidates.
Education
Bachelor of Management Studies - Finance
PENDHARKAR COLLEGE
Dombivali, MH04-2014
HSC (Commerce) -
PENDHARKAR COLLEGE
Dombivali, MH04-2011
SSC -
M.R.G VIDYALAY
Kalyan, MH04-2009
Skills
- Stakeholder Management
- Research and Development
- Strategic Thinking
- Research capabilities
- Decision-Making
- Teamwork and Collaboration
- Adaptability and Flexibility
- Written Communication
- Multitasking
- Organizational Skills
- Excellent Communication
- Relationship Building
- Time management abilities
- Issue Research
- Active Listening
- Task Prioritization
Accomplishments
- Spot Award (Willis Watson Tower)
- Star of Business Award (Accenture Solutions Pvt. Ltd)
- Sparkling Star Award (Accenture Solutions Pvt. Ltd)
- A-Team Award (Accenture Solutions Pvt. Ltd)
Languages
- English
- Hindi
- Marathi
IT SKILLS
- EPIC
- Emulators
- Facets
- Salesforce
- Siebel
- Paper-less Inventory
- MS Office
Timeline
Client Specialist
Willis Tower Watson
02.2024 - Current
Transaction Processing Analyst
Accenture Solutions Pvt Ltd
01.2016 - 01.2024
HR Associate
Accenture Solutions Pvt Ltd
02.2015 - 12.2015
Bachelor of Management Studies - Finance
PENDHARKAR COLLEGE
HSC (Commerce) -
PENDHARKAR COLLEGE
SSC -
M.R.G VIDYALAY
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