Arun Jose V
Bangalore
Summary
Account Manager with proven success in partnership development, key account retention, and profit enhancement. Demonstrated ability to grow professional networks and influence decision-makers through effective strategies. Strong background in customer relationship management, strategic planning, and client communication. Highly adaptable and dependable in addressing evolving business requirements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager - Inside Sales Specialist
TE Connectivity
01.2021 - Current
- Acted as Subject Matter Expert for Automotive Business Unit, providing application-level support for engineering projects.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Oversaw management of over 300 customer accounts to enhance engagement.
- Unearthed new opportunities for business expansion through market research.
- Surpassed existing customer revenue targets by achieving $4.6 million, or 187%, in FY21.
- Achieved $10 million in revenue growth within three quarters during FY22.
- Won Global End Contest 2021 for excellence in new customer opportunity creation.
- Trained and mentored new team members on products and processes effectively.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Product Information Specialist
Simplilearn Solutions Pvt Ltd
01.2020 - 01.2021
- Understood the technical challenges faced by the customers to provide them space saving & cost effective solutions for their engineering projects
- Drove revenue growth by upselling and cross selling to existing clients & identifying new prospects for the assigned geography
- Closed deals and managed end to end sales cycle, ensuring that all company policies and due process were followed
- Worked on cold leads & designed new course templates to drive sales for the team
- Helped candidates in choosing the right career path for them to upskill or switch careers
- Coordinated with the Marketing and Training team to ensure that the team is trained and well versed on all the different programs offered
- Managed relations with the individual customers & corporate stakeholders - negotiating and re-negotiating as per business requirements
Inside Sales Specialist
SRM University
05.2019 - 12.2019
Senior Account Executive
Tata Communications Ltd
05.2018 - 04.2019
- Liaising with high revenue, strategic clients to ensure consistent revenue growth and drove targets for the South zone
- Understood the pain points or areas of concern for the clients and conducted periodic meetings to address them
- Networking & Relationship building at various levels in large accounts(CFO, CIO, CEO)
- Handled 150+ User Accounts from assigned territory developing sales plans to close sales and exceed established quota
Assistant Manager - Partner Sales
Tata Teleservices Ltd
05.2016 - 01.2018
- Handled a team of channel partners to drive new customer acquisition
- Increased the Revenue Market Share of the company by identifying pain points & proposing tailor made solutions to address those
- Addressed the various concerns of the clients by coordinating with multiple stakeholders to manage client relations and drive revenue
Education
Masters - Business Administration
SRM University
Chennai05-2016
Bachelor of Technology - Electrical And Electronics Engineering
Ilahia College of Engineering And Technology
Mulavoor, India07-2013
Skills
- Networking expertise
- Account management
- Time management
- Communication skills
- Team collaboration
- Strategic planning
- Documentation and reporting
Languages
English
Hindi
Malayalam
Tamil
Hobbies and Interests
- Photography
- Listening Music
- Reading
- Singing
Disclaimer
I hereby declare that above-mentioned information is correct to the best of my knowledge and belief.
Personal Information
- Date of Birth: 03/28/92
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Certification
Generative AI for Product Managers
Timeline
Account Manager - Inside Sales Specialist
TE Connectivity
01.2021 - Current
Product Information Specialist
Simplilearn Solutions Pvt Ltd
01.2020 - 01.2021
Inside Sales Specialist
SRM University
05.2019 - 12.2019
Senior Account Executive
Tata Communications Ltd
05.2018 - 04.2019
Assistant Manager - Partner Sales
Tata Teleservices Ltd
05.2016 - 01.2018
Masters - Business Administration
SRM University
Bachelor of Technology - Electrical And Electronics Engineering
Ilahia College of Engineering And Technology
Similar Profiles
Lucas SnyderLucas Snyder
Assembly Operator - III at TE ConnectivityAssembly Operator - III at TE Connectivity
Lauren OrchardLauren Orchard
Customer Service Advanced Specialist at TE ConnectivityCustomer Service Advanced Specialist at TE Connectivity
Kalia BowmanKalia Bowman
Finance Intern at TE ConnectivityFinance Intern at TE Connectivity