Summary
Overview
Work History
Education
Skills
Certification
Last Updated
Work Availability
Accomplishments
Work Preference
Languages
Timeline
SeniorSoftwareEngineer
Arun Munusamy

Arun Munusamy

IT Infrastructure and Security
Bengaluru,KA

Summary

Highly experienced IT Senior Manager with over 16+ years leading organizational technology strategy. I Instructs and leads the delivery and implementation of end-to-end IT Infrastructure solutions for various clients and projects. IT Infrastructure Management, with a strong background in Data Centers, Tenant Migrations, IT carve out projects, Cloud Infrastructure Services, Network Security, Server Infrastructure, Service Desk Operations, IT Governance & Compliance and IT infrastructure optimization. My core competencies include Project Management, Information Security, Governance & Compliance, and IT service management. I am passionate about providing innovative and cost-effective solutions that meet the needs and expectations of the stakeholders, while ensuring compliance and quality standards. I am also committed to continuous learning and improvement, as well as mentoring and developing my team members. My goal is to leverage my expertise and experience to contribute to the growth and success of the entity and its clients.

Overview

16
16
years of professional experience
17
17
years of post-secondary education
4
4
Certificates

Work History

Senior IT Manager

Qinecsa Solutions
04.2022 - Current
  • Managed the entire project life cycle, including development of project plans, strategy, resource management, scheduling, identification of risks, contingency plans, and communication plans.
  • Managed the Change Management process and controlled the CR as part of the CAB member.
  • Managed the built out and relocation of IT Infrastructure from multiple offices for supporting internal business functions and DR capabilities.
  • Knowledge of GxP, GDP, and QA best practices.
  • Engage in Continual Improvement programs.
  • Coordinates the revision, review, and approval of IT SOPs and other GxP documents.
  • Develop and establish departmental SOPs, qualification/validation protocols and reports with ongoing awareness of changes in business or regulatory.
  • Experience in Carve out process, identify which IT assets, applications, and data need to be separated. This includes applications, hardware, intellectual property, contracts, and data.
  • Develop, implement and maintain Business continuity and disaster recovery programs and plans including managing the periodic testing of the DR plan designed to protect against the potential effects of a disaster.
  • Align IT integration objectives with the overall business goals of the merger or acquisition. This may involve determining which technologies will be retained, replaced, or upgraded.
  • Assisted in the development and implementation of ISMS policy requirements and controls.
  • Conducted regular assessments and audits of IT systems, processes, and controls to identify compliance gaps and vulnerabilities.
  • Coordinated internal and external audits to ensure adherence to regulatory requirements.
  • Performed risk assessments related to IT compliance, identifying potential risks and recommending mitigation strategies.
  • Possess good communication skill and a fast learner with an appetite to grasp and adapt to changing technologies.
  • Conducting system study and coordinating with team members for requirements mapping, system design and integration, implementation, etc.
  • Oversee the full lifecycle of IT assets, including hardware, software, and licenses, from procurement to disposal, ensuring optimal usage and cost efficiency.
  • Collaborate with procurement teams to negotiate contracts with vendors and suppliers, ensuring cost-effective asset purchases and renewals.
  • Oversee the management of firewalls, routers, switches, and VPNs, ensuring the network meets both security standards and performance requirements.
  • Develop and enforce network security policies, ensuring compliance with industry regulations and company standards (e.g., GDPR, ISMS).
  • Monitors metrics to ensure continual improvement on all processes and strives to improve upon the agreed operational SLAs/KPIs.
  • Perform regular vulnerability assessments, penetration testing, and risk analysis to identify weaknesses and take proactive steps to mitigate threats.
  • Manage security incident response, ensuring quick and effective resolution of security breaches and minimizing system downtime.

IT Manager

Eppix eSolution India Pvt Ltd
04.2017 - 04.2022
  • Primarily skills include delivering training on Linux/MTA to corporate, solving business challenges using customized open-source solutions, deploying, migrating and managing Linux infrastructure, with attention to documentation, standardization, procedures and policies.
  • Expert in implementation of open comprehensive source projects including corporate mail and collaboration systems and securing them communication using open-source platforms including IDP/IPS security, DKIM/DMARC/SPF/Spam firewalls etc.
  • Managing 24
  • 7 Service Desk as a part of Service Desk Management.
  • Directed, planned, coordinated and managed internal operations of the IT Department of the Firm.
  • Establish and maintain End to End Security governance.
  • Ensure all the issues are identified, to prepare action plan for all complaints received and drive till closure along with PM.
  • Addressed problems through risk management and contingency planning.
  • Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency.
  • Extensive experience in Project budget, schedule & scope and quality management.
  • Managing and leading team members; allocating resources among team members and guiding team members during the project; till final delivery.
  • Ensures products and services are purchased in the most cost- and time-efficient manner.
  • Evaluate contracts and vendors and makes final decisions regarding suppliers.

Associate IT Manager

Eppix eSolution India Pvt Ltd
06.2014 - 04.2017
  • Managing 24
  • 7 Service Desk as a part of Service Desk Management.
  • Ensured availability of FMS support for upgrades, support and projects & coached and directed IT personnel to achieve departmental and firm wide goals.
  • Implemented DR Site on Amazon Cloud.
  • Ensuring that service delivery takes place based on the service level agreements.
  • Ensure all the issues are identified, to prepare action plan for all complaints received and drive till closure along with PM.
  • Install, Configure and manage Oracle VM for X86 & VMware Esxi.
  • Install, Configure & manage Oracle VM for SPARC hardware.
  • Guest VM install, clone & managing templates.
  • Managing storage pools, P2V, HA Management and repositories.
  • Configured & managing Postfix corporate mail server and administration of Barracuda SPAM Firewall.
  • Carrying out Solaris Zones and Administration.
  • Implementation & Managing of RAID levels like RAID 0, RAID 1, RAID 5 using Solaris Volume Manager.
  • Implemented Network bond in RHEL with different levels on as per requirements.
  • Managing EMC VNX5300 Unified SAN Storage and ORACLE ST7110 Storage.
  • Storage pool configuration & maintenance.
  • Creating polices and rules in GajShield 240dc & 330d firewall.
  • ISP Circuit maintenance in Peplink load balancer 710 & 580 device and updating network diagrams.
  • Establishing IPsec VPN Tunnel, PPTP VPN & managing proxy users.

IT Operations Lead

Eppix eSolution India Pvt Ltd
03.2010 - 06.2014
  • Worked for platform migration, from Solaris 8 to RHEL implemented in VMware vsphere 5.1 for Telbru Brunei production environment.
  • Implemented Oracle VM server to virtualize the hardware.
  • And migrated all existing servers P2V, managed server pools, HA & repositories.
  • Configured NMS system (WhatsUpGold) to monitor the production servers & application services.
  • Establishing Site to site IPSEC VPN for several clients and network support activities for production environment.
  • Facilitate and monitor the progress if Servers and Applications Hardware Linux environment, through the ITIL Change management process.
  • Install and configured Oracle VM for Production servers on X86 Platform.
  • Configured Network bond on RHEL in Production env.

Customer support -Engineer

Accel Frontline Ltd.
03.2009 - 03.2010
  • Schedule backups and restoration for UNIX Servers using cron and at.
  • Taking Backups for all network devices like Gajshield firewall, Peplink load balancer, Extreme L3 POE Switches & Barracuda SPAM Firewall.
  • User administration (setup and maintaining account).
  • Worked with multiplatform UNIX Flavors (AIX, HPUX & Tru64 UNIX).
  • Performing Router configuration, maintenance backup & restore.
  • Zone creation and administration in Solaris.
  • Utilities: SSH, FTP, Samba, SFTP, NFS & ISCSI configurations.
  • Responsible for upgrading patches on development, pre-production and production environment systems as Solaris System Administrator.
  • Configuring Role-Based Access Control (RBAC) & Access Control List (ACL).

Education

Master of Science - Computer Science

Annamalai University
Distance Education
04.2001 - 01.2013

Bachelor of Science - Computer Science

Tiruvalluvar University
Tirupattur, India
04.2001 - 01.2007

Skills

IT Infrastructure Management

Certification

ITIL Foundation (ITIL V3)

Last Updated

06/30/25

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Achieved IT Integration by completing Migration with accuracy and efficiency.

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPersonal development programs

Languages

English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)

Timeline

Senior IT Manager

Qinecsa Solutions
04.2022 - Current

IT Manager

Eppix eSolution India Pvt Ltd
04.2017 - 04.2022

Associate IT Manager

Eppix eSolution India Pvt Ltd
06.2014 - 04.2017

IT Operations Lead

Eppix eSolution India Pvt Ltd
03.2010 - 06.2014

Customer support -Engineer

Accel Frontline Ltd.
03.2009 - 03.2010

Master of Science - Computer Science

Annamalai University
04.2001 - 01.2013

Bachelor of Science - Computer Science

Tiruvalluvar University
04.2001 - 01.2007

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Arun MunusamyIT Infrastructure and Security