Arun R
ernakulam
Summary
With over 6 years of experience in the software industry, this candidate has successfully implemented 26 end-to-end solutions as an ERP Functional Consultant for various manufacturing verticals. Their expertise lies in utilizing the TCS iON Digital Manufacturing ERP Solution to streamline operations and drive efficiency. Through extensive knowledge and hands-on experience, they consistently deliver exceptional results, optimizing processes and enhancing productivity for clients.
Overview
9
9
years of professional experience
Work History
Enablement Lead-South Zone cum Business Analyst
Tata Consultancy Services
08.2018 - Current
- Company Overview: TCS iON Digital Manufacturing Solutions is cloud-based ERP which helps organizations digitize, automate, and integrate enterprise-wide functions and processes
- The solution consolidates multiple applications to provide a comprehensive view of the business, enabling improved processes and better outcomes
- Participates in every aspect of the implementation from analyzing the customer's business requirements to configuring the Business solutions
- Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining a full understanding of current business processes
- Provides in-depth knowledge of the ERP applications and evaluates the customer's business processes against the standard TCS iON Digital manufacturing solutions functionality
- Responsible for documenting the business requirements and process mapping done for the organization
- Interact daily with the clients' stakeholders to interpret their needs and requirements and represent them in the field, Provide ongoing support for key users and project team members for successful implementation
- Cooperate and communicate effectively as project manager to customer management on the status of project and also to internal key stakeholders to provide assistance and technical support for any daily support/ showstoppers
- TCS iON Digital Manufacturing Solutions is cloud-based ERP which helps organizations digitize, automate, and integrate enterprise-wide functions and processes
- The solution consolidates multiple applications to provide a comprehensive view of the business, enabling improved processes and better outcomes
- Contact: Ajith Kumar(Delivery Head-TCS iON) - 9895999312
SAP B1 Functional Consultant
SkySurge Business Private Limited
12.2017 - 07.2018
- Able to complete the implementation for 2 customers in SAP B1 Solutions during my tenure
- Responsible in setting up the initial requirement of customers and discussing the same with technical teams on scope of development & deployment
- Software Demonstration, Preparation of Project task wise schedules & plans and allocating task to respective teammates
- Responsible for configuring and customizing MIS reports to achieve the customer's business requirements
Transformation manager
Tata Consultancy Services
02.2016 - 09.2017
- Analysis of Business Process flows and Re-engineering for a 'Best Practice' implementation mapped by project manager
- Interact daily with the clients to interpret their needs & requirements and provide ongoing support for End users
- Report daily & Weekly with customer management & Project manager on the status of implementation
- Setting up governance calls to discuss key action points and project updates
Education
Master of Business Administration -
Cochin University of Science & Technology
07.2015
Bachelor in Computer Applications -
Mahatma Gandhi University of Science & Technology
04.2012
Skills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Project management
- User acceptance testing
- Business process improvement
- Workflow Analysis
- KPI tracking
- Business process mapping
- Gap analysis
- Risk assessment
- Software development life cycle
- Business planning
- Operations management
- Product development
- Consulting
- Problem-solving
- Attention to detail
Accomplishments
- Led the digital transformation project, adopting software to help with manufacturing, accounting, and HRMS & Payroll modules for 26 projects in the past 5 years across India in TCS iON digital manufacturing solution.
- Received 95% customer satisfaction during last 3 financial years (2019-2021).
- Received customer senior management appreciation for quality implementation at Western India Cashew Company and many more for completing implementation process within 45 days.
- Worked as a single point of contact for over 15+ clients, answering all their requests and questions in a timely manner.
Languages
English
Hindi
Malayalam
Tamil
Timeline
Enablement Lead-South Zone cum Business Analyst
Tata Consultancy Services
08.2018 - Current
SAP B1 Functional Consultant
SkySurge Business Private Limited
12.2017 - 07.2018
Transformation manager
Tata Consultancy Services
02.2016 - 09.2017
Bachelor in Computer Applications -
Mahatma Gandhi University of Science & Technology
Master of Business Administration -
Cochin University of Science & Technology
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