Arun Raju

Kollam

Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

Overview

years of professional experience

Work History

CS-Internet Associate

Sutherland

Kochi

07.2021 - 04.2024

Organized backroom areas to maintain a clean and organized work environment.
Assisted customers with selecting items and answering questions about products.
Managed multiple tasks simultaneously while maintaining attention to detail.
Developed and maintained relationships with clients and vendors.
Identified opportunities for process improvement and cost savings initiatives.
Provided customer service support for inquiries, complaints, and returns.

Education

Bachelor of Science - Bsc in Electronics

Mar Augusthinose College.

Ramapuram, Kottayam.

04-2019

High School Diploma -

Infant Jesus Anglo Indian H.S.S

Kollam, Kerala

03-2013

Skills

Data Entry
Workplace Safety
Program Support
Management Support
Preparing reports
Relationship Building

Work Planning and Prioritization
Project Reporting
Process Improvement
Order Fulfillment
Attention to Detail

Affiliations

Music
Fashion
Skateboarding

Languages

Malayalam

First Language

English

Proficient (C2)

Hindi

Beginner (A1)

Tamil

Advanced (C1)

Timeline