YOGESHWARAN S

PROJECT NAME: Health Care Service Corporation HCSC/ US Healthcare.

• Creating and editing US Healthcare Insurance Booklets as per client requirement with necessary paper works.
• Created Standard Procedures in order to increase the team productivity and decrease time frame.
• Monitoring, Generating, and sending Productivity reports to the management.
• Handled high volumes of incoming work requests professionally while maintaining excellent organization.
• Performing documentation function mainly, developing and formatting content in prescribed format.
• Have hands on experience in Team Handling.
• Cross Trained in Different states.
• Completing Priority file and responding within given time frame.
• Evaluating, Monitoring and Assessing the Quality and improving the High-Quality Service provided.
• Conducted process training to the team to improve their Productivity and Quality.