ARUNKUMAR K.S
ERNAKULAM
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Successful track record of fully evaluating information, structures and procedures and initiating corrective actions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Relationship Manager
Edelweiss Tokio Life Insurance Co Ltd
08.2023 - 05.2024
- Worked with clients to address and respond to client and partnership management issues.
- Researched current trends to identify prospective customers and determine specific needs.
- Networked with prospects and existing customers to develop business.
- Gave exciting presentations to prospects and leads in effort to build business opportunities.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
Deputy Manager
Kotak Securities Pvt Ltd
02.2020 - 08.2023
- Evaluated suppliers to maintain cost controls and improve operations.
- Assisted senior manager with payroll, scheduling and cash deposits and receipts.
- Researched emerging products and used researched information to update store's inventory.
- Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Interviewed, performed background checks, hired, and trained several associates .
Relationship Manager
Pnb Metlife India Insurance Company Ltd
01.2019 - 01.2020
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Worked with several departments to facilitate communication and deliver personalized solutions to customers.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Relationship Associate
Maxbupa Health Insurance Company Ltd
08.2017 - 01.2019
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Worked with several departments to facilitate communication and deliver personalized solutions to customers.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Sales Manager
Sreelakshmi Agencies
03.2015 - 08.2017
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Internal Auditor
Kerala State Co-operatives Consumers' Federation Ltd
01.2013 - 03.2015
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
- Developed auditing program to address risks and evaluate regulatory requirements.
- Handled supervisor duties when manager was unavailable or out of office.
- Evaluated company's policies to determine how well standards adhered to best practices.
Education
MBA - Finance & HR
Anna University Chennai
01.2012
B.Com - Commerce
MG University Kerala
01.2010
Plus Two - undefined
Govt. of Kerala
01.2006
SSLC - undefined
Govt. of Kerala
01.2004
Skills
- Regulations and compliance
- Daily Reporting
- Policy compliance
- General Ledger Entries
- Performance Management
- Revenue Forecasting
- Strategic account development
Certification
Typewriting English (Lower) and Computer Word processing.
Languages
Malayalam, English, Tamil.
Timeline
Senior Relationship Manager
Edelweiss Tokio Life Insurance Co Ltd
08.2023 - 05.2024
Deputy Manager
Kotak Securities Pvt Ltd
02.2020 - 08.2023
Relationship Manager
Pnb Metlife India Insurance Company Ltd
01.2019 - 01.2020
Relationship Associate
Maxbupa Health Insurance Company Ltd
08.2017 - 01.2019
Sales Manager
Sreelakshmi Agencies
03.2015 - 08.2017
Internal Auditor
Kerala State Co-operatives Consumers' Federation Ltd
01.2013 - 03.2015
MBA - Finance & HR
Anna University Chennai
B.Com - Commerce
MG University Kerala
Plus Two - undefined
Govt. of Kerala
SSLC - undefined
Govt. of Kerala
Typewriting English (Lower) and Computer Word processing.
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