Summary
Work History
Education
Skills
Certification
Timeline
Tools
Overview
AdministrativeAssistant
Arunkumar Raja

Arunkumar Raja

Toronto

Summary

  • Motivated and enthusiastic individual with a strong foundation in business analysis principles, eager to embark on a career as a Business Analyst.
  • Proficient in requirement gathering and elicitation techniques, adept at preparing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and user stories.
  • Skilled in employing BPMN for process modeling and understanding SDLC methodologies including Waterfall and Agile.
  • Knowledgeable in ETL processes and experienced in utilizing SQL for data querying and manipulation.
  • Proficient in tools such as JIRA for project management, Visio for diagramming, and Excel for data analysis.
  • Additionally, possess a keen interest in data visualization and proficient in using Power BI and Python.

Work History

Barista

Loblaws(Starbucks)
09.2023 - Current
  • Contributed to positive team environment through effective communication and collaboration with colleagues.
  • Consistently met or exceeded daily sales targets, driving revenue growth for cafe.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Graduate Certificate - Information Systems Business Analysis

George Brown College
Ontario
12.2024

Graduate Certificate - Project Management

Humber College
Ontario
08.2023

Bachelor of Engineering - Mechatronics

Dr.Mahalingam College OfEngineering And Technology
TamilNadu, India

Skills

  • Requirement Gathering
  • Elicitation
  • BPMN
  • User stories
  • BRD, FRD
  • SDLC
  • Agile methodology
  • ETL

Certification

  • Entry Certificate in Business Analysis (ECBA)

Timeline

Barista

Loblaws(Starbucks)
09.2023 - Current

Graduate Certificate - Information Systems Business Analysis

George Brown College

Graduate Certificate - Project Management

Humber College

Bachelor of Engineering - Mechatronics

Dr.Mahalingam College OfEngineering And Technology

Tools

  • Power BI
  • JIRA
  • VISIO
  • SQL
  • Python
  • Excel

Overview

1
1
year of professional experience
1
1
Certificate
Arunkumar Raja