Arunraj Mariyappan
Banking Professional
Chennai
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
TAMILNAD MERCANTILE BANK LIMITED
Tiruchengodu
08.2022 - Current
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Clerk
TAMILNAD MERCANTILE BANK LIMITED
Chennai
08.2019 - 08.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Clerk
TAMILNAD MERCANTILE BANK LIMITED
Gulbarga
05.2016 - 08.2019
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Produced high-quality communications for internal and external use.
Education
Bachelor Of Engineering - Electrical Engineering
Veltech Multitech Engineering College
Chennai 03.2007 - 03.2011
Skills
Documentation preparation
Loan recommendations
Customer Relations
Financial statement review
Credit validations
Compliance assessments
Delinquency monitoring
Credit reports
Proficient in [Language]
Policy application
Appraisal review
Certification
JUNIOR ASSOCIATE OF INDIAN INSTITUTE OF BANKERS JAIIB
Timeline
Assistant Manager
TAMILNAD MERCANTILE BANK LIMITED
08.2022 - Current
Clerk
TAMILNAD MERCANTILE BANK LIMITED
08.2019 - 08.2022
JUNIOR ASSOCIATE OF INDIAN INSTITUTE OF BANKERS JAIIB
03-2018
Clerk
TAMILNAD MERCANTILE BANK LIMITED
05.2016 - 08.2019
Bachelor Of Engineering - Electrical Engineering
Veltech Multitech Engineering College
03.2007 - 03.2011