Arun Raju Doingare
Quality Analyst - Account Receivable
Hyderabad,TG
Summary
Precise Quality Analyst with over 8 years of expertise in the RCM Medical Billing industry. Possessing a strong sense of responsibility, creativity, and initiative, Driven by challenges and eager to contribute to organizational goals. Excel in collaborative team environments and thrive in high-pressure situations. Proven track record of efficiently solving problems and achieving company objectives.
Overview
8
8
years of professional experience
Work History
Quality Analyst
GeBBS Healthcare Solutions Pvt. Ltd.
9 2022 - Current
- Studied and evaluated operations work (Auditing). Prepare reports on recent updates, and findings identify trends and communicate the insights of these reports to Business Management
- Conducted the certifications for the New Trainees and Provided insight as to how to better improve in terms of quality of work by providing PKT (Process knowledge Test) & QAT (Quality Analyst Training).
- Tracking and Publishing Audit report for the whole team every week.
- Provided process training to 24 trainees, all of whom successfully completed their on job training (OJT) with 100% clearance rate.
- Specialized in hospital billing for nephrology & Urology.
- Conducted thorough root cause analyses on recurring defects, resulting in implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Analyzed quality and performance data to support operational decision-making.
Senior AR Analyst
AGS Health private limited
01.2017 - 09.2022
- Tracking and reporting the team production and quality metrics daily & Involved in process of mentoring New Trainees, Also handled team fun activities.
- Preparing necessary documents that would help new joiners.
- Following up secured Transaction payments like Virtual Credit card payments, EFT payments, Check payments, and denials through website. It is also inclusive outbound calling process for all USA insurance clients (Claims analysis & verification).
Education
Bachelor of Technology - Mechanical Engineering
01.2012 - 04.2016
Intermediate - undefined
01.2011 - 04.2012
Skills
Team Player
Adaptability
Critical Thinking
Interpersonal Communication
Quality Improvement
Audit processes
Continuous Improvement
Accomplishments
- Awarded the Best QA for outstanding performance and audit Reports.
- Pinnacle award for going beyond the call of duty to get the work done.
- Pinnacle award for star performer for consistently high performance in AR process.
- Awarded spot certificates for my outstanding performance Yearly.
- Acted as POC for new joiners and helped the team lead by taking extra initiative.
Client Software
- SSI
- Cerner - Soarian
- Ensemble IQ
- Nextgen
- Change Healthcare
- Epic (2021 - 2022)
- Athena
Languages
English
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Upper intermediate (B2)
Interests
Chess
Badminton
Table Tennis
Volunteering
Stock market