Summary
Overview
Work History
Education
Skills
Timeline
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ARVIND KUMAR

Ranchi

Summary

Dynamic professional with a proven track record at Flipkart Ekart Logistics, excelling in team collaboration and customer service. Adept at inventory management and process optimization, leverage critical thinking and strong communication skills to enhance operational efficiency and drive customer satisfaction. Committed to continuous improvement and fostering a positive work environment.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

20
20
years of professional experience

Work History

Lead-Hub Operations (Hub Incharge)

Flipkart Ekart Logistics
02.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Store Manager

Future Retail, Easyday Club Store
01.2020 - 01.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

C&F Manager

USV LTD
05.2005 - 12.2019
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Managing office and warehouse Operations at spread of 2500 sqft of warehousing space, around 400 SKU, monthly turnover of around 3 crores, and associates (70+ stockiests across the state)
  • Vehicle arranging through dedicated and non dedicated transport vendor for dispatch to local and outstation stockiests as per company SOP.

Education

Bachelor of Science - Computer Application

Ranchi College
Ranchi, India
03-1998

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking
  • Critical thinking
  • Computer skills
  • Active listening
  • Organization and time management
  • Excellent communication

Timeline

Lead-Hub Operations (Hub Incharge)

Flipkart Ekart Logistics
02.2022 - Current

Store Manager

Future Retail, Easyday Club Store
01.2020 - 01.2022

C&F Manager

USV LTD
05.2005 - 12.2019

Bachelor of Science - Computer Application

Ranchi College

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ARVIND KUMAR