ARVIND R
Chennai
Summary
A detail-oriented and process-driven professional with 12.9 years of experience in banking operations, compliance, and risk management. Proficient in testing and managing banking applications, ensuring seamless functionality, and delivering high-quality results. Adept at identifying system issues, conducting root cause analysis, and implementing solutions to enhance operational efficiency. Strong expertise in customer relationship management, audit compliance, and fraud prevention.
Overview
13
13
years of professional experience
Work History
Branch Manager - Senior Manager
HDFC Bank
09.2022 - Current
- Conducted testing and troubleshooting of banking applications (e.g., Finacle, FCRM, Vueframe) for operational efficiency.
- Investigated system alerts and transaction monitoring for compliance with KYC and AML standards.
- Managed day-to-day operations, ensuring system functionality and resolving technical issues.
- Coordinated with IT teams for system updates and compliance handling.
Branch Head - Senior Manager
Axis Bank Limited
02.2020 - 08.2022
- Monitored and tracked high-value transactions using banking software.
- Ensured proper functioning of account opening systems and KYC documentation.
- Conducted system audits and resolved discrepancies in banking applications.
- Collaborated with IT teams for system enhancements and issue resolution.
Branch Business Leader
Yes Bank Limited
09.2018 - 01.2020
- Investigated alerts and conducted due diligence on suspicious accounts using FCU and AML systems.
- Monitored system-generated reports for operational risks and compliance.
- Ensured smooth functioning of banking applications and resolved technical issues.
Branch Manager / Privilege Banker
ICICI Bank Limited
07.2012 - 08.2018
- Conducted testing and troubleshooting of banking systems for high-risk transactions.
- Monitored system-generated reports and ensured compliance with audit standards.
- Collaborated with IT teams for system updates and enhancements.
Education
Master of Business Administration (MBA) - Marketing & Human Resources
University of Madras
01.2012
Bachelor of Engineering - ECE
SSM College of Engineering, Komarapalayam, Anna University
01.2010
Skills
- Banking Application Testing
- Process Optimization
- Risk Assessment & Mitigation
- KYC Compliance & AML Monitoring
- Customer Relationship Management
- Audit & Internal Control
- Data Analysis & Reporting
- Software Testing & Quality assurance
- Team Leadership & Collaboration
Accomplishments
- Consistently achieved top ratings in internal and statutory audits for 6 years.
- Recognized as one of the best People Managers in HDFC Bank (FY 23-24).
- Top contributor in NTB TASC business and retail assets across multiple roles.
- Awarded for contributions in Life Insurance, Mutual Funds, and Mortgage Loans.
Strengths
- Strong analytical and problem-solving skills.
- Expertise in software testing and banking application functionality.
- Excellent team management and collaboration abilities.
- Sound knowledge of compliance, risk assessment, and operational processes.
Personal Details
- Date of Birth: 1988-08-27
- Nationality: Indian
Languages Known
English
Tamil
Timeline
Branch Manager - Senior Manager
HDFC Bank
09.2022 - Current
Branch Head - Senior Manager
Axis Bank Limited
02.2020 - 08.2022
Branch Business Leader
Yes Bank Limited
09.2018 - 01.2020
Branch Manager / Privilege Banker
ICICI Bank Limited
07.2012 - 08.2018
Bachelor of Engineering - ECE
SSM College of Engineering, Komarapalayam, Anna University
Master of Business Administration (MBA) - Marketing & Human Resources
University of Madras
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