ARVIND M HAIBATPURE
Presales Associate
Pune
Summary
Entrepreneurial Presales Consultant with excellent business acumen and proven history of driving technical sales and revenue growth. Friendly and outgoing to build key relationships through communication, customer service and negotiation skills. Successfully leads and motivates teams to execute business opportunities and close sales in fast-paced environments with tight deadlines.
Experienced with a demonstrated history of working in various projects in information technology and services industry with the Master’s degree in Computer Science from SRTMU Nanded-2014.Also having strong domain knowledge of Transportation, Logistics, Supply chain Management domains.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Presales Consultant
MoveInSync Technology Solutions
Benglore
04.2022 - Current
- Understanding Customer requirements & Mapping requirements to technical compliance documents
- Accomplishes sales/marketing by providing the required pre-sales technical support
- Answering the technical compliance related queries, analyzing the gaps, need for customization, analysis of the feasibility of required customization, customization effort estimation
- Architecting the solution, documentation, presentation, defining the solution Unique selling point (USP)
- Setting up PoC (Proof of Concepts) as per customer requirement & Comparison with the competitive products/technology
- Assisting the development team in understanding the requirements and defining the scope/statement of work
- Work with the sales team to scope customer needs and create content for engaging discussions with analytics sponsors in prospective new logos
- Develop winning proposals and present complex analytical solutions to stakeholders in a simplistic manner to showcase solution expertise and engagement design
- Participate in customer discovery sessions, respond to bids, RFPs/RFIs, support POCs, build and deliver compelling business cases that are aligned to customer's use case
- Think through a problem statement, collaborate with teams with expertise in different domains to bring together the best of all solutions to create a suitable response to any customer request
- Establish and maintain a deep understanding of the overall client services portfolio and the competitive landscape
- Solid customer interfacing skills, stake holder management and be able to articulate the value proposition to clients with excellent written communication, flow and great execution ability and accountability
- Self-driven interest to learn more about customer's business, digital transformation trends in their industry, and presenting a thought leadership on solving their pain points
- Partner with the Account Executives during (business) discovery calls and prepare deliver presentations and product demonstrations explaining our services capabilities to prospects and customers
- Respond to functional and technical elements of RFIs & RFPs with the assistance of Account Executives and Technical Sales Engineers
- Convey feature input and customer requirements to project management teams
- Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles
- Respond to queries during solution presentations and emphasize on the value and return on investment delivered
- Liaise with the Engineering, Delivery, Marketing, and Sales teams to provide consultative product expertise for all customer needs
- Documentation of business requirements and the associated metrics needed to identify & qualify the processes for automation
- Participate in client interactions during the deal process to better understand the context to design client specific solutions
- Proposal preparation covering the details of automation scope, exclusions, and boundaries
- Effectively communicate business requirements to the technical team, and vice versa
- Work closely with the services organization to ensure effective translation of customer requirements during implementation
- Generate assets such as case studies, customer references & distribute across all channels.
Transportation Specialist
ISS Facility Services Pvt Ltd-Billing
Pune
01.2019 - 04.2022
- Worked with service providers to resolve issues and correct delays.
- Coordinated schedules and communicated changes to customers.
- Planned and oversaw transportation activities.
- Maintained operations in compliance with regulations.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Maintained current understanding of pricing structures, market conditions and trends in industry.
Transportation Specialist
CBRE South Asia Pvt Ltd
Pune
02.2016 - 01.2019
- Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety and enforcing regulations.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
- Used coordination and planning skills to achieve results according to schedule.
- Exceeded goals through effective task prioritization and great work ethic.
- Created new standard operating procedures improving billing accuracy .
- Produced detailed reports to track trends and keep senior management informed.
- Prepared agendas and took notes at meetings to archive proceedings.
- Processed purchase orders, service contracts and financial reports.
Transportation Specialist
Kelly Services India Pvt Ltd
Pune
04.2015 - 02.2016
- Configured, installed and handled troubleshooting tasks for variety of different applications.
- Assessed project scope to confirm details and understand customer expectations in advance.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw all aspects of equipment installation, maintenance and repair for both internal and external services.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
Helpdesk Executive
Sodexo Facility Services Pvt Ltd, Soft Services
Pune
01.2014 - 04.2015
- Assisted with updating technical support best practices for use by team.
- Recruited, trained and supported help desk technicians and representatives.
- Launched initiatives for service delivery programs to sell IT service desk contracts.
- Identified and solved technical issues using variety of diagnostic tools and tactics.
- Trained and supported end-users with software, hardware and network standards and use processes.
- Provided basic end-user troubleshooting and desktop support.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Prepared action plans to establish procedures for various emergency situations.
- Maintained MIS security and performance levels, dictating organizational policy to maintain threat protection effectiveness.
- Outlined MIS upgrade roadmap and ordered corrective actions to elevate performance.
Education
Master of Science - Computer Science
Swami Ramanand Teerth Marathwada University
Nanded 06.2012 - 08.2014
Bachelor of Science - Computer Science
Swami Ramanand Teerth Marathwada University
Nanded 06.2008 - 08.2011
Post Graduate Diploma in Supply Chain Management - Supply Chain Management
Symbiosis Centre For Distance Learning Institute
Pune 02.2021 - Current
Skills
Proposal Development
Pre-sales support
Technical consulting
Requirements management
Linux operating system
MS Office
Google Workspace
Relational Database Management
JIRA software
SQL
MS PowerPoint
Business Development
Business planning
MS-Excel
Accomplishments
- Achieved successfully implementation of 15 projects within the 6 months with 98% accuracy and efficiency.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
Additional Information
Personal Details:
Name - Arvind Mallikarjun Haibatpure
Current Address - Triveni Niwas,3rd Floor, Flat No 301, Near Pioneer, Pune 412307
Date of Birth - 05th April 1991
Languages known - Hindi, English, Marathi, Kannada
Marital Status - Married
Nationality - Indian
Certification
Diploma in Software Testing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Presales Consultant
MoveInSync Technology Solutions
04.2022 - Current
Post Graduate Diploma in Supply Chain Management - Supply Chain Management
Symbiosis Centre For Distance Learning Institute
02.2021 - Current
Transportation Specialist
ISS Facility Services Pvt Ltd-Billing
01.2019 - 04.2022
Transportation Specialist
CBRE South Asia Pvt Ltd
02.2016 - 01.2019
Transportation Specialist
Kelly Services India Pvt Ltd
04.2015 - 02.2016
Diploma in Software Testing
03-2014
Helpdesk Executive
Sodexo Facility Services Pvt Ltd, Soft Services
01.2014 - 04.2015
Master of Science - Computer Science
Swami Ramanand Teerth Marathwada University
06.2012 - 08.2014
Bachelor of Science - Computer Science
Swami Ramanand Teerth Marathwada University
06.2008 - 08.2011