Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

ARWA GOLWALA

Assistant Manager-Programs Emeritus ,
Mumbai ,

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.


Seasoned Sales Representative knowledgeable about selling in B2B environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.

Overview

7
7
years of professional experience
1
1
year of post-secondary education
2
2
Certifications

Work History

Assistant Manager-Programs

Emeritus
Mumbai
11.2018 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed strategy to increase sales and drive profits.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Program Coordinator

Seeinside.in,
Mumbai
03.2016 - 03.2018
  • Developed program marketing and outreach strategies to increase awareness and attract new participants.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

Vidya Vikasini English High School
Vasai
04.2005 - 06.2006

Skills

Lead Generation

undefined

Certification

Certificate Leading Organization & Change MIT in collaboration with Emeritus , Online

Timeline

Certificate Leading Organization & Change MIT in collaboration with Emeritus , Online

05-2022

Certificate Digital Marketing: Customer Engagement, Social Media, Planning & Analytics Columbia in collaboration with Emeritus , Online

06-2021

Assistant Manager-Programs

Emeritus
11.2018 - Current

Program Coordinator

Seeinside.in,
03.2016 - 03.2018

High School Diploma -

Vidya Vikasini English High School
04.2005 - 06.2006

Similar Profiles

CREATE PROFILE
ARWA GOLWALAAssistant Manager-Programs Emeritus ,