Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Hi, I’m
Aryamol JS
Medical Coder
Trivandrum
Summary
Overview
6
years of professional experience
3
years of post-secondary education
1
Language
Work History
SPICEJET DTD CARGO
CUSTOMER SERVICE EXECUTIVE
09.2016 - 04.2017
Job overview
- Shipment manifest preparation and track shipment on behalf of the customer
- Provide regular updates to customer on the status of the shipment
- Manage, track, create MIS reports of the shipment AWB(s) customer service agent
- Bhadra international india pvt ltd
Bhadra International India Pvt. LtdTrivandrum
Customer Service Agent
05.2014 - 01.2016
Job overview
- Assist and help passengers with the check-in process
- Check-in counters (SITA&SABER-SSCI)
- Check customer safety during boarding and deplaning and assisted customers in a friendly and courteous manner.
- Verify travel documents of passengers
AIR INDIA SATS PVT LTDTrivandrum
Customer Service Agent
06.2013 - 12.2013
Job overview
- TRIVANDRUM)
- Assist and help passengers with check-in process
- Check-in counters (SITA&SABER-SSCI)
- Check customer safety during boarding and deplaning and assisted customers in friendly and courteous manner
- Verify travel documents of passengers, Comply with all safety procedures and Station Policies
- Communicate constantly with Flight Crew personnel and other ground personnel
- Observe safe ground handling procedures
- Perform all duties related to customer’s service (EB, BMA, BBA, GD)
- Perform Miss Handled Baggage (MHB, Trained in World Tracer)
Swathy Tours& Travels
Customer Service Agent
03.2011 - 01.2013
Job overview
- TRIVANDRUM)
- Assist customers with booking and managing travel itinerary
- Recommend and manage tour package to walk in clients
- Create and publish daily MIS reports to management
Education
MG UNIVERSITY
BACHELORS from COMMERCE
03.2007 - 03.2010
University Overview
IATS
DIPLOMA
University Overview
Skills
Amadeus, SITA, SABER SSCI
Planning, Interpersonal, Communication, Time Management
Medical Transcription
Medical Coding
Issue escalation
Satisfaction monitoring
Company policy adherence
Recordkeeping strengths
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CUSTOMER SERVICE EXECUTIVE
SPICEJET DTD CARGO
09.2016 - 04.2017
Customer Service Agent
Bhadra International India Pvt. Ltd
05.2014 - 01.2016
Customer Service Agent
AIR INDIA SATS PVT LTD
06.2013 - 12.2013
Customer Service Agent
Swathy Tours& Travels
03.2011 - 01.2013
MG UNIVERSITY
BACHELORS from COMMERCE
03.2007 - 03.2010
IATS
DIPLOMA
05.2012