SINDHU RAO
Bangalore
Summary
Results-driven professional with over 14 years of experience across localization project management, program management, merchandising, inventory planning, and people leadership. Known for strong stakeholder collaboration, process optimization, and consistent delivery within SLA.
Overview
16
16
years of professional experience
Work History
Advisor - Program Management (Global Translations Team)
Dell Technologies
01.2016 - 08.2020
- Managed end-to-end translation projects for Dell.com from feasibility to post-delivery support.
- Partnered with vendors, finance, and technology teams to ensure cost-effective and timely delivery.
- Drove process improvements and automation to reduce manual effort and improve accuracy.
- Trained and onboarded stakeholders on Translation Management Systems.
- Reported SLAs, forecasts, and supported quality teams when required.
Team Leader / Process Leader - General Merchandise & Electricals
TESCO Hungary
01.2011 - 04.2015
- Managed and mentored a team of 10 to consistently meet SLAs and performance metrics.
- Improved operational accuracy by 20% through audits and performance monitoring.
- Conducted regular coaching sessions and performance reviews.
- Collaborated with management to define KPIs and improvement initiatives.
- Transitioned stock control processes from Poland within 4 weeks.
Senior Officer / Officer - Merchandising & Inventory Planning
TESCO Bangalore
07.2006 - 01.2011
- Led merchandise planning to maximize sales and minimize overstock.
- Performed inventory analysis and maintained optimal stock cover.
- Prepared dashboards, metrics, and performance reports.
- Trained and onboarded new team members.
Team Member / Trainer
AXA Business Services
06.2004 - 09.2005
- Prepared actuarial valuation reports with high accuracy.
- Produced daily, weekly, and quality audit reports.
- Created process documentation and conducted cross-training.
Education
Bachelor of Commerce (B.Com) -
Vijaya College
Bangalore06-2004
Skills
- Project Management
- Program Management
- Localization and translation management
- Stakeholder and vendor management
- Process improvement
- Automation
- Training, onboarding, and knowledge transfer
- People and performance management
- Reporting, dashboards, and metrics
- Microsoft Office (Excel, PowerPoint, Word)
Languages
- English
- Hindi
- Kannada
Timeline
Advisor - Program Management (Global Translations Team)
Dell Technologies
01.2016 - 08.2020
Team Leader / Process Leader - General Merchandise & Electricals
TESCO Hungary
01.2011 - 04.2015
Senior Officer / Officer - Merchandising & Inventory Planning
TESCO Bangalore
07.2006 - 01.2011
Team Member / Trainer
AXA Business Services
06.2004 - 09.2005
Bachelor of Commerce (B.Com) -
Vijaya College