Asha B

Domain 1: Banking (AWS) Oct’ 23 – Present
Domain 2: Healthcare (AWS) Jun’ 21 – Sep’ 23

Roles and Responsibilities

• Led cross-functional Agile teams (10 & 9 members) across the SDLC to deliver high-quality software products on time and within scope.
• Facilitated Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring continuous improvement and delivery excellence.
• Collaborated with Product Owners and stakeholders to manage product backlogs, define user stories, and prioritize features using MoSCoW and WSJF techniques.
• Coached teams on Agile/SAFe best practices, improving team velocity and delivery predictability by 25% over 3 Program Increments.
• Worked with Release Train Engineers (RTEs) and Solution Architects to align PI planning and release goals across ARTs.
• Supported adoption of Agile metrics like Velocity, Burndown, and Cumulative Flow to monitor team performance and identify areas for improvement.
• Mentored junior Scrum Masters and team members on Scrum, Kanban, and Lean practices, promoting a culture of ownership and accountability.
• Coordinated with QA and DevOps teams to ensure timely testing, CI/CD pipeline integration, and product delivery.
• Drove continuous process improvement initiatives, reducing cycle times and improving product quality by leveraging retrospectives and root cause analysis.
• Utilized tools such as JIRA, Confluence, Azure DevOps, and Microsoft Teams for tracking, collaboration, and reporting.

Domain : Insurance (Azure) Apr’ 20 – May’ 21

Roles and Responsibilities

• Acted as Scrum Master for two Agile teams, ensuring adherence to Scrum framework and fostering a collaborative and productive team environment.
• Facilitated all Agile ceremonies and removed impediments to ensure smooth progress of sprints and high team performance.
• Worked closely with business analysts, developers, and testers to ensure clear understanding and refinement of backlog items.
• Implemented Agile best practices and metrics to measure team health and performance, helping the team improve over successive sprints.
• Enabled effective stakeholder communication through regular sprint reviews, demos, and status updates.
• Partnered with Product Owners to groom the backlog, write user stories, and clarify acceptance criteria aligned with business goals.
• Promoted transparency and accountability within the team using tools like JIRA and Microsoft Teams for sprint tracking and collaboration.
• Encouraged a mindset of experimentation and learning through retrospectives and action items, contributing to a culture of continuous improvement.

Domain: Insurance Mar’ 13 – Mar’ 20

Roles and Responsibilities:

· SME for 2 critical applications for which HCL has provided KT.

· L2 and L3 Activities in Production support - Incident Management and Enhancement.

· Modifying and re-developing existing interfaces to remove bugs and to increase efficiency of the applications.

· Coordinating deployment and application release with DBA/Application server team for UI changes, Bug fixes and Data fixes.

· Logs service requests and resolve the issues reported by the clients within standard time.

· Identifying areas of automation to automate daily, weekly and monthly tasks with the help of automation team.