Dynamic IT professional with a proven track record at Mahindra & Mahindra, excelling in project management and strategic planning. Successfully led initiatives that enhanced operational efficiency and drove profitability. Adept at vendor negotiation and fostering team collaboration, I consistently deliver innovative solutions that elevate organizational performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shared CIO Analyst
Mahindra & Mahindra
Mumbai
06.2023 - Current
Led strategic planning and execution to enhance profitability and company growth.
Ensured compliance with all applicable laws related to information technology operations.
Negotiated contracts with vendors to purchase hardware and software products at competitive prices.
Worked with SEC to file amendments and achieve compliance targets.
Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
Maintained relationships with external technology partners in order to facilitate collaboration on new initiatives.
Coordinated activities between different departments within the organization in order to ensure successful implementation of projects.
Implemented strategic offerings to enhance company's suite of products and services.
Reviewed reports from various teams within the IT department in order to assess progress towards objectives.
Executed on-time, under-budget project management to adhere to project road map.
Conducted regular training sessions for staff members on topics related to information technology.
Created and managed a budget for the IT department.
Provided guidance and mentorship to junior team members in order to help them develop their skillset.
Analyzed trends in technology usage across the organization in order to identify areas for improvement.
Identified opportunities for automation that could enhance operational efficiency throughout the organization.
Location Head - End User Support
Mahindra & Mahindra
Pune
02.2020 - 05.2023
Managed inventory and supplies to ensure materials were available when needed.
Achieved cost-savings by developing functional solutions to problems.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Operated equipment and machinery according to safety guidelines.
Identified needs of customers promptly and efficiently.
Worked with cross-functional teams to achieve goals.
Worked effectively in team environments to make the workplace more productive.
Deputy Manager - Quality Analyst
Mahindra & Mahindra
Pune
08.2015 - 01.2020
Prepared monthly progress reports detailing achievements against set targets.
Evaluated individual and team business performance and identified opportunities for improvement.
Analyzed business performance data and forecasted business results for upper management.
Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
Implemented quality control measures to uphold company standards.
Created and managed budgets for travel, training, and team-building activities.
Developed and implemented new procedures to improve efficiency of the organization.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Worked with cross-functional teams to achieve goals.
Recognized by management for providing exceptional customer service.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assistant Manager - IT
Mahindra & Mahindra
Pune
09.2009 - 07.2015
Evaluated organization's technology to recommend upgrades for hardware and software.
Assisted in developing and maintaining IT systems, networks, and databases.
Provided technical support to staff members on software and hardware related issues.
Maintained backups of critical data according to established schedules and protocols.
Assisted in preparing annual budget estimates for the IT department.
Analyzed workflows and established priorities for daily operations.
Worked closely with other departments to identify their needs and develop solutions accordingly.
Participated in meetings with stakeholders regarding upcoming projects or initiatives involving IT infrastructure.
Performed daily system monitoring, verifying the integrity and availability of all servers, systems, and key processes.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Software Developer
Mahindra Engineering Services
Pune
07.2008 - 07.2009
Designed database structures to store data securely and efficiently.
Improved and corrected existing software and system applications.
Analyzed code and corrected errors to optimize output.
Combined root-level authentication and authorization technologies with ongoing system design to harden finished solutions.
Debugged code to identify errors and fix them efficiently.
Developed programs to automate processes and improve user experience.
Assisted with planning, designing, coding, debugging, testing, documenting, and maintaining software applications.
Performed troubleshooting of post-release software faults to support live service and installed software patch design.
Wrote user manuals and other documentation for roll-out in customer training sessions.
Education
MBA - Production Management & Quality Management
Periyar University
Salem
09-2024
Certificate of Big Data And Business Analysis - Business Analytics
Fore School of International
New Delhi
08-2017
Foundation Level - ITIL
APMG International
APMG International
Bachelor of Science - Computer Science
Pratap College
Amalner
06-2005
Skills
Project management
Business analytics
Strategic planning
Vendor negotiation
Customer service
Team collaboration
Process improvement
IT asset management
Strategic business planning
Budgeting and forecasting
Accomplishments
Won the Quarterly Excellence Award 2024 for successful project completion using AGILE methodology
Won the Department SPOT Award in 2017 for leveraging data analytics in driving quality performance in MTBD and PTD
Won the Spot Award in 2015 for contributing technical aspects at Mahindra Heavy Engines
Won the Spot Award in 2014 for successful project completion on the collaboration of the Green Initiative at Mahindra Heavy Engines
Won the Mahindra Rise Level 2 (2012-2013) award in the Alternative Thinking category for the project Mechanic’s Mecaknow (Technician Online Evaluation Program)
Part of the winning team of the Information EDGE Week 2011 award for the GREEN IT project
Certification
Successfully completed the Woman Leadership Program; she is on the rise
Successfully completed training, Rise to Lead
Successfully completed training in innovative design thinking
Cross-functional team-building training, cum workshop
Time management and result orientation
7 QC tools, Mahindra Yellow Belt (MYB), problem-solving technique
7 Habits of Highly Effective People
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Intermediate (B1)
B1
German
Beginner (A1)
A1
Affiliations
Meditation: Practice regular mindfulness and meditation to promote mental clarity and emotional well-being, committed to integrating mindfulness into daily life, enhancing focus, and resilience
Reading: Passionate about exploring diverse genres, with a focus on contemporary fiction, biographies, and self-development literature, dedicated to expanding knowledge and enhancing critical thinking skills through regular reading
Timeline
Shared CIO Analyst
Mahindra & Mahindra
06.2023 - Current
Location Head - End User Support
Mahindra & Mahindra
02.2020 - 05.2023
Deputy Manager - Quality Analyst
Mahindra & Mahindra
08.2015 - 01.2020
Assistant Manager - IT
Mahindra & Mahindra
09.2009 - 07.2015
Software Developer
Mahindra Engineering Services
07.2008 - 07.2009
MBA - Production Management & Quality Management
Periyar University
Certificate of Big Data And Business Analysis - Business Analytics
Automotic Diagnostic Document Creater at Mahindra Research Valley - Mahindra & Mahindra LtdAutomotic Diagnostic Document Creater at Mahindra Research Valley - Mahindra & Mahindra Ltd