Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
1] Led Host-to-Host Integration with Axis Bank, leveraging Rest APIs for real-time vendor payments and seamless confirmation updates, enhancing operational efficiency.
Impact :- Time saving by 15 Man hours and 1 month in a year.
Cost Saving :- Cost savings by 15% per year approx.
2] Lead the Project of Sapphire IMS application upgrade and chatbot implementation for reporting issues by way of tickets.
Impact :- Improved issue reporting by categorically specified issues.
Reduction in number of tickets by 30% through help of knowledge base for self help.
Benefit :- Cost saving of 20% in the IT infra team.
3] Led the project of Vendor Onboarding and Invoicing System. This implementation was done for expense booking, vendor onboarding and Automatic voucher creation.
Impact :- Hassle free reporting of expenses by way of direct upload of invoice.
Benefit :- Cost saving of 30% and Time saving of 6 days per month.