Ashish Kadam

• Enhanced project efficiency by streamlining processes and implementing innovative solutions.
• Developed and maintained strong relationships with clients, leading to increased customer satisfaction.
• Analyzed data trends to identify areas for improvement, driving continuous process enhancements.
• Delivered high-quality results consistently by adhering to industry best practices and established standards.
• Windows Active Directory & Exchange Management
• Managed the entire Microsoft 365 environment, including user provisioning, license assignment, and mailbox management for 20,000+ users
• Managed user roles and permissions in Microsoft 365, ensuring secure access to resources in compliance with organizational policies
• Administered Exchange Online, ensuring smooth email communication, troubleshooting mail flow issues, and resolving connectivity problems between hybrid on-premises and cloud environments
• Collaborated with cybersecurity teams to implement and maintain email security protocols, including DMARC, DKIM, and SPF policies.
• Linux based Mailsolution Administration(Netcore).
• Deployed and configured Microsoft 365 cloud infrastructure, aligning with organizational requirements and security standards.
• Managed Exchange Online Protection (EOP) to filter out spam, malware, and phishing attempts, optimizing email security.
• Executed bulk email solutions for high-volume communications while ensuring compliance with organizational policies.
• Integrated Microsoft 365 with Azure Active Directory (AAD) to streamline authentication and identity management across cloud services.
• Developed PowerShell scripts to automate routine administrative tasks and streamline workflows in the Microsoft 365 environment and Linux Mail solution.
• Database Management & Failover
• Email Infrastructure Management (Postfix, Exchange)
• Troubleshooting & Technical Support
• Disaster Recovery Planning & Execution
• Scripting (Bash & Powershell)
• Conducted regular audits of Email solutions to ensure proper configuration, licensing, and access management.
• Project Management

· Performing daily task and managing Active Directory, Users, User’s Properties, Group,

Group’s Properties, Computers, Organizational Units (OU), Domains etc.

· Server 2008 R2 Active Directory and Exchange Server 2010 Administration and Support.

· AD sites and replication – includes implementing and monitoring of AD replication

· Sharing, Securing & Accessing Files & Folders.

· Scheduling Backup & Recovery.

· User access management.

· User rights and ID Management.

· Troubleshooting the servers in case of failures.

· Enabling quota management for the users.

· Working on Microsoft Hyper-V Server.

· Backup and restoration of servers, mailboxes using Arc serve Backup.

· Hardening and patching of servers.

· Black Berry Account configuration on blackberry server.

· Participating in quarterly DR drills,

· Monitoring Exchange status, database growth, exchange events.

· Handle escalated issues/activities related to operation environment

· Managing exchange server DAG.

· Working on tape drives.

· Managing and troubleshooting CA Arc serve backup software.

· Handshake between each shift Supervisor for escalation & maintenance.

· Responsible to see all the escalation and validate to escalate.

Operate within Standard Operating Procedures (SOP) & Service Level Agreement (SLA).

· Troubleshooting MPLS network.

· Performing FLT (First Level Troubleshooting) with different Branches.

· Managing fortinet firewall.

· Troubleshooting link bandwidth issues.

· Working on Active Directory Service performing task like creating user id giving necessary rights.

· Taking a system state backup of Domain Controller and other servers.

· Managing file server.

· Monitoring Exchange server 2010.

· Managing & Monitoring the FMS Services & call’s logged on helpdesk site.

· Maintaining & ensuring uptime of Server’s.

· Implementation of Group Policy.

· Monitoring & updating windows security and patches.

· Monitoring Wan Link’s.

· Creations of account on Active Directory Services and define rights according to Policies.

· Monitoring of Server for healthy operation (Disk space management, Security update, checking log file etc.

· Configuring and troubleshooting of mails on client machines.

· Maintaining LAN / Hub wise user allocation, Ensuring proper file and print Sharing over LAN.

· Monitoring Netgear firewall.

· Monitoring AVG Antivirus server.

· Managing & Monitoring Servers,Router,Desktops, Laptops and Printers

· Installing configuring and maintaining Windows 2003 Server, Group Policy, Active Directory, DNS & DHCP.

· Installing, configuring and Troubleshooting IIS.

· Installing configuring and maintaining RAID.

· Creating user ID & first level troubleshooting for mail flow exchange server 2007

· Coordinating with various vendors for products and services

· Managing Network Infrastructure