With over 14 years of experience in Operations, Automation, People, and Project Management in product-based companies (Essar Group, ANZ Bank, Eli Lilly Pharma) and service-based organizations (Hinduja Digital, Capgemini Tech). Roles include Business Analyst, Solution Architect, Team Lead, and currently Project Manager at Eli Lilly Pharma & Technology. Overseeing technical teams of 15+ members, driving end-to-end automation project delivery, promoting collaboration across teams, and aligning innovative solutions with business objectives. Leading implementation of Agentic AI in automation to enhance efficiency and innovation while managing the AA RPA platform as a platform owner.
Collaborator, Communicator, Planner, Intuitive, Motivational Leader, Act as an interface between the stakeholders, business and the team (BA, SA, TL & Devs) and made sure the expectations are well set and communicated by setting regular meetings and scrum calls.
Monitor project progress and provide regular updates on project progress, ROI, risks, and outcomes to stakeholders and leadership using dashboards, reports, and performance metrics.
Communicate critical risks and their potential impact to leadership and propose actionable solutions., Identify the key performance indicators (KPIs) to measure the success of automation initiatives.
Allocate resources effectively to maximize productivity and achieve project goals.
Ensure all automation initiatives comply with organizational policies, industry standards, and regulatory requirements.
Manage the bills/invoices, leave, performance reviews, allowances for all reporting resources.
Collaborate with cross-functional teams to align platform goals with business objectives, drive roadmap execution, prioritize initiatives, and manage budget.
As a tech lead handled a technical project team of 15 people involving development, engineering, product, automation professionals in all phases of RPA project delivery.
Provided guidance, support, and training to team members to enhance their skills and productivity., Follow the Agile Scrum Process to organize and facilitate Sprint planning, Design, Estimation, UAT and retrospectives at the end of each sprint.
Managed end to end Business Planning, Business Strategy, Process Development and UAT.
Daily follow up and coordination with Business clients/ stakeholders/ business excellence team to meet the operational needs of their product areas and businesses, proactively identifying risks and issues to mitigate.
Designed solutions of 10+ processes that mesh ideally with an enterprise environment, Performed coding assignments (automated more than 15 processes), Reviewed code work for accuracy and functionality.