Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Ashish Kumar

Ashish Kumar

BA Graduate
Lucknow

Summary

Driven Customer Care Executive with a proven track record at Niftel, where I significantly enhanced customer satisfaction through efficient problem-solving and proactive issue resolution. Skilled in call center operations and well-organized, I excel in reducing customer complaints and ensuring high-quality service delivery. My approach combines excellent problem-solving abilities with a focus on results, achieving notable improvements in customer care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Care Executive

Niftel
10.2021 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Reduced customer complaints with proactive issue identification and resolution strategies.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.

Education

Bachlor of Arts

Army Public School
Lucknow

Bachlor of Arts

Army Public School
Lucknow
10.2024

Skills

Call center operations

Languages

English
Beginner (A1)

Certification

NCC C CERTIFICATE

Timeline

Customer Care Executive

Niftel
10.2021 - Current

Bachlor of Arts

Army Public School

Bachlor of Arts

Army Public School

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Ashish KumarBA Graduate