Tally Prime
Ashish Kushwaha
Operation Executive
Prayagraj,UP
Summary
Dynamic healthcare professional with extensive experience at ASG Hospital Pvt Ltd, excelling in customer relations and operational efficiency. Proven track record in managing billing operations and enhancing patient care coordination. Strong team leadership and problem resolution skills, driving revenue generation and optimizing workflows for improved service delivery.
Successful Executive with over 05 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Executive - Floor & Operation
ASG Hospital Pvt Ltd
11.2022 - Current
- Welcome and guide patients and attendants in IPD & OPD areas.
- Ensure proper bed allocation and timely admission/discharge coordination.
- Maintain daily floor status reports (bed occupancy, transfers, discharges).
- Ensure all records are updated in the HIS (Hospital Information System).
- Coordinate housekeeping and facility management for hygiene and cleanliness.
- Coordinate with doctors, nurses, and diagnostic departments for patient care needs.
- Update patients and attendants regarding doctor rounds, procedures, and reports.
- Handle patient and attendant grievances with empathy and report unresolved issues to the management.
- Managed all aspects of front billing operations, including invoicing, payment processing,
and account reconciliation. - Manage and Prepare daily staff duty time roster and weekend off.
- Prepare daily OPD, IPD, Pharmacy and Optical and revenue and visit reports.
- Prepare doctors appointment and seduces and coordinate to patients.
- Manage monthly closing IPD, OPD, and Optical store audit report.
- Daily cash deposits in bank account and coordinate collection executive.
- Handle all front desk tasks and OPD coordination, counseling patients.
Floor Coordinator
Jeevan Jyoti Hospital
01.2021 - 10.2022
- Implemented loss prevention measures to reduce shrinkage and maintain a secure store environment.
- Maintain daily floor status reports (bed occupancy, transfers, discharges).
- Ensure all records are updated in the HIS (Hospital Information System).
- Coordinate housekeeping and facility management for hygiene and cleanliness.
- Escalate maintenance issues promptly.
- Supported marketing initiatives by executing promotional events according to brand guidelines on the sales floor.
- Maintained a well-organized floor layout, optimizing merchandise presentation and customer experience.
- Provided exceptional customer service by promptly assisting clients with inquiries and concerns.
- Managed all aspects of front billing operations, including invoicing, payment processing,
and account reconciliation. - Ensure proper bed allocation and timely admission/discharge coordination.
- Coordinate with doctors, nurses, and diagnostic departments for patient care needs.
- Update patients and attendants regarding doctor rounds, procedures, and reports.
Education
MBA - Hospitality Management
04.2001 -
Bachelor of Science - Mathematical Sciences
04.2001 -
- Final Grade: 62%
- Honours 6 Semester, 3 year
Intermediate - Science
04.2001 -
- Honours 2 year
- Final Grade: 90%
High School Diploma -
04.2001 -
- Final Grade: 87%
- Completed College-level Coursework: Science
Skills
Customer relations
Team player
Team leadership
Administrative skills
Problem resolution
Workflow planning
Team building
Customer retention
Customer-oriented
Analytical skills
Project management
Growth planning
Inventory control
Business development
Revenue generation
Expense control
Software
SAP
Biznext
Busy
MS - Office
Typing
Timeline
Executive - Floor & Operation - ASG Hospital Pvt Ltd
11.2022 - Current
Floor Coordinator - Jeevan Jyoti Hospital
01.2021 - 10.2022
National Institute of Electronics & Information Technology - MBA, Hospitality Management
04.2001 -
Allahabad State University Prayagraj - Bachelor of Science, Mathematical Sciences
04.2001 -
Bal Bharti Inter College Prayagraj - Intermediate, Science
04.2001 -
Gajraj Singh HSS School Naini Prayagraj - High School Diploma,
04.2001 -
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Intermediate (B1)
Book Reading, Cricket Playing
📚 Book Reading
I actively engage in reading books that enhance both my professional knowledge and personal growth. My reading interests include leadership, productivity, business strategy, and self-development.
How This Benefits My Professional Life:- Enhances critical thinking and analytical ability
- Improves communication and vocabulary
- Encourages continuous learning
- Strengthens focus and concentration
- Builds strategic and long-term thinking
Reading regularly allows me to stay informed, adaptable, and open to new ideas—qualities essential in a dynamic work environment.
🏏 Cricket PlayingCricket is a sport that has significantly shaped my teamwork, leadership, and resilience skills. Playing cricket—especially in competitive settings—requires coordination, communication, and strategic planning.
I closely follow international cricket, including tournaments like the ICC Cricket World Cup organized by the International Cricket Council , and admire players such as Virat Kohli for their discipline and performance under pressure.
Skills Developed Through Cricket:- Team collaboration and trust
- Leadership and decision-making
- Handling pressure and setbacks
- Strategic thinking
- Time management and discipline
Cricket has taught me the importance of preparation, accountability, and maintaining composure in high-pressure situations—qualities directly transferable to the workplace.