Ashish Shaju
Kochi
Summary
Highly motivated professional seeking a challenging role within a growth-oriented organization that fosters professional development and rewards hard work. Eager to leverage my skills and knowledge to contribute meaningfully and be entrusted with increasing responsibilities.
Overview
7
7
years of professional experience
Work History
Customer Support Associate
Sutherland global service private limited
Ernakulam
05.2023 - 01.2026
- In customer support, I learned the importance of clear communication, empathy, and patience.
- Provided timely support to customers via multiple communication channels.
- Assisted in troubleshooting technical issues reported by customers effectively.
- Every interaction deepened my product knowledge and honed my ability to adapt to different situations and personalities.
Accountant
Aby PB and Associates
03.2019 - 07.2019
- Applied accounting principles to ensure accurate financial records, reconciliations, and statements for clients within a CA firm.
- Assisted senior staff with tax calculations, financial analysis, and audits, all while adhering to strict compliance standards.
- This experience honed my skills and understanding of the financial services industry.
Education
Bachelor of Commerce - Finance and Taxation
Nirmala Arts and Science College
Ernakulam 10.2020 - 01/2023
Plus Two -
GHSS, Mulanthuruthy
SSLC -
Stella Maris Convent School
Skills
- Communication Skills
- Problem Solving
- Rapport Building
- Quick Learner
- Critical Thinking
- Leadership
- Fast Typing
- Team Player
- Flexible and Adaptable
Disclaimer
I hereby declare that all the information and statements mentioned above is true to the best of my knowledge.
Languages
- Malayalam
- English
- Malayalam
Languages
Malayalam
First Language
English
Upper Intermediate
B2
Date of birth
12/04/2001
Timeline
Customer Support Associate
Sutherland global service private limited
05.2023 - 01.2026
Bachelor of Commerce - Finance and Taxation
Nirmala Arts and Science College
10.2020 - 01/2023
Accountant
Aby PB and Associates
03.2019 - 07.2019
Plus Two -
GHSS, Mulanthuruthy
SSLC -
Stella Maris Convent School