Ashish Kumar Das

• Led training sessions for junior relationship managers on client service best practices.
• Developed invoicing systems and internal controls to boost billing efficiencies.
• Conducted risk assessments for client portfolios, recommending strategies to mitigate potential losses.

• Resolved customer complaints in a timely manner while protecting the interests of the bank at all times.
• Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
• Communicated with stakeholders in business.
• Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
• Conducted regular performance appraisals of staff, providing feedback and coaching as needed.
• Developed and implemented strategies to increase branch profitability.
• Analyzed competitors and market trends to facilitate business growth.
• Performed risk management assessments on loan applications in order to minimize losses.

Xa

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Coordinated with other departments to ensure smooth flow of operations.
• Assigned work and monitored performance of project personnel.

• Identified potential fraud risks and developed strategies to mitigate them.
• Analyzed balance sheets for mistakes and inaccuracies.
• Updated and managed accounts payable databases, employing access controls to protect data.