Ashish Singh

Work History

Zones Corporate Solutions Pvt Ltd

Mumbai

08.2021 - Current

Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Organized product demonstrations and trial installations of equipment to promote products.
Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
Utilized creative problem-solving skills to overcome technical challenges in the sales process.
Collaborated with cross-functional teams to deliver successful product implementations.
Created strong relationships with key decision makers as trusted consultant of [Type] product line.
Organized and detail-oriented with a strong work ethic.

Tata Advanced Systems Limited

Mumbai

09.2019 - 06.2021

Helped team implement successful sales strategies for complex engineering projects.
Utilized creative problem-solving skills to overcome technical challenges in the sales process.
Wrote detailed technical documentation for company products.
Responded to specific customer requests, including RFP responses and industry-specific solutions.
Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Presented technical presentations to clients to explain product features and benefits.

Ivalue Infosolutions Pvt Ltd

Mumbai

01.2018 - 09.2019

Configured and modified product systems to meet customer-specific needs.
Liaised with third parties to respond to security events and understand threat landscape.
Presented technical presentations to clients to explain product features and benefits.
Developed strong communication and organizational skills through working on group projects.
Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Collaborated with cross-functional teams to deliver successful product implementations.
Contributed additional revenue to sales plans through resale opportunities.

Jainam Technologies Pvt Ltd

Mumbai

07.2014 - 01.2018

Designed and implemented cloud network infrastructures along with intra- and inter-data center connections.
Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
Served as primary point of contact for support relating to owned solutions and products.
Presented technical presentations to clients to explain product features and benefits.
Traveled with sales engineers on customer site visits to respond to specific technical questions.
Provided consultation and technical services on all aspects of information security.
Analyzed proposals to verify correct project scale while assessing and defining quoted profit targets.
Formed strong bonds with customers' on-site technical staff to foster trust and retain business relationships.

Allied Digital Services Ltd

Mumbai

06.2013 - 07.2013

Coordinated timely responses to online customer communication and researched complex issues.
Communicated with customers to identify needs and expectations.
Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Configured hardware, devices, and software to set up work stations for employees.
Maintained support policies and methods of support delivery to provide technically accurate solutions to users.
Troubleshot potential problems and eliminated before issues escalated or cascaded.