Ashmita Mishra
Ghaziabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Sourcing and Category Analyst
Accenture Solutions Pvt Ltd.
3 2022 - Current
- Leverage Direct Supplier Relationships with Accenture.
- Suppliers sourcing for diverse scope requirements such as SaaS, Cloud, Software Licensing, Field Services etc.
- Articulating Risks and Issue along with its mitigation plan through Supplier Delivery Risk Assessment.
- Gap Analysis between Sub contractor Contract Agreement & Client Contract Agreement and Flowdowns.
- Identification of Risks & Gaps and implementing control measures in SOW, MSA etc.
- Performing contract agreements such as MSA, Teaming Agreement, NDA, SOW etc.
- Collaborate with Procurement, Legal and Deal team to negotiate contracts like MSA, SOW etc. and get it signed.
- Support deal teams in onboarding suppliers to Ariba.
SENIOR ASSOCIATE SUPPLY CHAIN SERVICES
METLIFE
10.2018 - 03.2022
- Raise or receive purchase requests for/from Line of Business in SAP Ariba.
- Perform due diligence and to check adherence parameters before approving request.
- Managing Procure to Pay(P2P); Purchase Request (PR) to Purchase Order (PO), Biding and quoting.
- Responsible for handling IT commodity projects, mainly Hardware & Software Maintenance.
- Work closely with audit team to track non-adherent parameters of Purchase requisitions.
- Resolve queries of Line Of Business’s and vendors regarding PR, PO, invoices etc.
- Collect required agreement/bidding documents from Line of Business.
- Resolving invoice exceptions
- Expedite delivery and payment if needed.
- Determine ongoing risk assessments and schedule for the third party.
- Identify SM & PSM for the service and explain them the monitoring process over a meeting.
- Identify KPIs and roll out survey to collect data
- Walk through scorecards with Line of Business and suppliers and conduct Quarterly/Yearly reviews basis the criticality rating of the product/services.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Mentored team of 12 for a new process update within the set time
TECHNICAL Support Representative
IBM INDIA PVT LTD
06.2016 - 06.2018
- Advanced technical troubleshooting.
- Virtual desktop troubleshooting.
- Active Directory assistance.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Wrote and reviewed tickets to request maintenance to various types of equipment
Education
B.Com (Hons) -
Delhi University
New Delhi, DL 07.2013 - 06.2016
SSC -
Translam Academy, CBSE
Meerut, UP 02.2012 - 05.2013
HSC -
St. Ann’s Senior Secondary School
Roorkee, UT 04.2010 - 05.2011
Skills
SAP Ariba
Coupa
Risk management processes and analysis
Supplier Sourcing
Commercial Negotiation
Vendor management
Stakeholder Management
Communication
New Hire Training
Timeline
SENIOR ASSOCIATE SUPPLY CHAIN SERVICES
METLIFE
10.2018 - 03.2022
TECHNICAL Support Representative
IBM INDIA PVT LTD
06.2016 - 06.2018
B.Com (Hons) -
Delhi University
07.2013 - 06.2016
SSC -
Translam Academy, CBSE
02.2012 - 05.2013
HSC -
St. Ann’s Senior Secondary School
04.2010 - 05.2011
Sourcing and Category Analyst
Accenture Solutions Pvt Ltd.
3 2022 - Current
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