Ashok Selvarasu
Ariyalur
Summary
Results-driven Operations and Logistics Professional with over 11 years of experience in warehouse management, transportation, and fleet operations. Expertise in optimizing logistics processes and leading teams to enhance operational efficiency. Track record includes significant roles in last-mile delivery and fleet operations, focusing on quality and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Manager
Locogrow Solutions Private Limited (Connext India)
01.2026 - Current
- Directed end-to-end fleet operations for electric vehicle (EV) last-mile logistics, facilitating smooth daily transportation activities and fostering reliable service delivery.
- Coordinated fleet utilization, driver management, route planning, operational compliance, and service quality to uphold high productivity and enhance customer satisfaction.
- Oversaw EV fleet operations, deployment, management information systems, cash on delivery reconciliation, customer escalations, and KPI monitoring to ensure operational effectiveness.
FOS Manager
3Eco System Pvt Ltd
10.2023 - 01.2026
- Managed fleet operation process, set team goals, oversaw daily operations, and motivated team members to achieve targets.
- Deploy the vehicle to the customer Place (Amazon/ Flipkart/Porter/ Bisleri).
- Conduct huddle meetings for riders, responsible for customer satisfaction.
- Monitored customer revenue performance metrics to ensure accuracy.
- Listened to team members' feedback and resolved any issues or conflicts.
- Conducted daily checks on manual and app attendance and vehicle checklist, updating management information systems for accurate reporting.
- Reconciled cash on delivery amounts daily, ensuring financial accuracy and integrity.
- Worked flexible hours across night, weekend, and holiday shifts.
Manager (Last mile Operation)
Delhivery Limited
02.2022 - 08.2023
- - Planning, Organizing & Monitoring end to end last mile operations
- - Manage the weekly creation and daily management of the DC team schedule and associated systems
- - Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
- - Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy
- - Maintain the SLA for each shipment to be received at customer premises within the scheduled time.
- Controlled misplaced shipments, audited SLA and SOP compliance for transport, linehaul, and vehicle management operations daily.
- Gained in-depth knowledge of end-to-end urban delivery center and HUB operations such as inbound, outbound, AVTD, COD FDDS, etc.
- Implemented policies and participated in audit team to identify gaps and provide timely solutions.
- Facilitated communication and coordination across teams to create schedules aligning with all stakeholders' expectations and concerns.
Process Assistant
Amazon Seller Services Private Limited, Coimbatore
09.2016 - 02.2022
- Led outbound team for 9 months and took ownership of meeting productivity and quality metrics.
- Led inbound team for one year, maintaining key metrics such as IB SLA, MFI, and minimizing short shipment errors.
- Ensured accountability in completing CPTs without risk while motivating associates to achieve daily operational goals.
- Acquired comprehensive knowledge of end-to-end urban warehouse operations, covering inbound, outbound, ICQA, and FC DOCK.
Junior Operations Executive
IKYA Human Solutions Private Limited >
09.2014 - 08.2016
- Advanced to Operations executive role, overseeing Outbound Operations at Chennai warehouse.
- Owned outbound picking and packing processes as a warehouse associate, ensuring timely order fulfillment.
- Executed Simple Bin and Cycle Counts, aiding in achieving site IRDR metrics.
- Exhibited curiosity in learning the Problem-Solving process and also maintained PS backlog below the guardrails.
Education
B.E - Aeronautical Engineering
Srinivasan Engineering College
Perambalur01-2014
Higher Secondary - Computer Science group (Computer-Maths)
The madras Progressive Union Hr.Sec.School
Chennai01-2010
SSLC -
The madras Progressive Union Hr.Sec.School
Chennai01-2008
Skills
Operational efficiency
Data analysis
Risk assessment
Operational leadership
Team management
Cross-functional collaboration
- Customer engagement
Accomplishments
- 1. Was appreciated for handling high pressure situations along with the normal responsibilities.
- 2. Received Appreciation mails from Management.
- 3. Have raised KEIZEN ideas for process improvement.
- 4. Maintained 100% quality in the process.
- 5. Created a file for maintaining procurement supplies which helped in maintain the inventory under control.
Declaration
I hereby declare that all the information furnished above is true and correct to the best of my knowledge and belief.
Date :
Place :
Timeline
Manager
Locogrow Solutions Private Limited (Connext India)
01.2026 - Current
FOS Manager
3Eco System Pvt Ltd
10.2023 - 01.2026
Manager (Last mile Operation)
Delhivery Limited
02.2022 - 08.2023
Process Assistant
Amazon Seller Services Private Limited, Coimbatore
09.2016 - 02.2022
Junior Operations Executive
IKYA Human Solutions Private Limited >
09.2014 - 08.2016
B.E - Aeronautical Engineering
Srinivasan Engineering College
Higher Secondary - Computer Science group (Computer-Maths)
The madras Progressive Union Hr.Sec.School
SSLC -
The madras Progressive Union Hr.Sec.School