Summary
Overview
Work History
Education
Skills
Timeline
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Ashok Sharma

Ashok Sharma

Cluster Manager
Tohana

Summary

Experienced with multi-location management and strategic oversight. Utilizes leadership and team coordination to drive overall efficiency and success. Track record of effective stakeholder management and operational improvement.

Overview

6
6
years of professional experience
2020
2020
years of post-secondary education

Work History

Cluster Manager

Finova Capital
Tohana
05.2024 - Current
  • Successfully managed and supervised 3 branches, ensuring seamless operations and achieving high productivity standards
  • Led a dynamic team of 16 Relationship Officers (ROs) and 3 Branch Managers (BMs) to drive business growth in the Loan Against Property (LAP) segment
  • Delivered exceptional results in loan disbursement, customer acquisition, and portfolio management while maintaining compliance with credit policies and minimizing NPAs
  • Skilled in team leadership, strategic planning, and operational efficiency to enhance performance and meet organizational goals
  • Proven ability to foster productive client relationships and drive profitability through innovative approaches and meticulous oversight

Branch Manager

Finova Capital
Tohana
09.2023 - 02.2024
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Worked well in a team setting, providing support and guidance.
  • Mentored junior staff members, cultivating a culture of continuous learning and development.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Team Leader

SK Finance
Narwana
08.2022 - 07.2023
  • Documents Checking As per Credit Norms for Vehicle Finance
  • Serving to existing, walk-in customer and Lead management
  • Coached employees through day-to-day work and complex problems
  • Handling Sales Team And Guides For Self Business And Active Target Earn Inactive

Regional Sales Coordinator

ESS KAY FINCORP LIMITED
Karnal
11.2019 - 05.2022
  • Established performance benchmarks for sales staff, driving accountability and motivation within the team.
  • Streamlined sales processes to optimize efficiency, resulting in improved team productivity.
  • Trained and mentored junior sales staff, leading to a stronger and more effective sales team.
  • Optimized CRM usage to effectively manage client information and follow-ups, enhancing overall customer experience.
  • Managed territory budgets efficiently, ensuring optimal allocation of resources toward high-impact activities.

Education

BCA -

Swami Vivekanand
Subharti University
05.2020

Skills

Timeline

Cluster Manager

Finova Capital
05.2024 - Current

Branch Manager

Finova Capital
09.2023 - 02.2024

Team Leader

SK Finance
08.2022 - 07.2023

Regional Sales Coordinator

ESS KAY FINCORP LIMITED
11.2019 - 05.2022

BCA -

Swami Vivekanand

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Ashok SharmaCluster Manager