Ashok Chakravarti Yerra
Hyderabad
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
15
15
years of professional experience
Work History
Sr. Associate - Operations
WNS Global Services Private Limited
08.2021 - Current
- Distributing large/key customer account tenders to worldwide trades management teams
- Works closely with Customer’s team, sales & worldwide trade’s pricing team to offer as per customer requirement within ONE line’s terms and conditions
- Consolidate all pricing responses received into the master bid file
- Updating all transit information which includes transit time, service, sailing days, arrival days, etc
- Cross check the rate structure provided by trades with the customer requirement
- Create, upload, and communicate with TM’s on target rates if any mismatch need to reject
- Assigning the work to the team members and to make ensure they have completed
- Interacting with Front office and trade teams without violating company Rules & Policies
- Complete the task with in SLA
- Direct interaction with Front office through Hangout & Meet
- Preparation of Filing the rates into the system based on the Service contracts and Agreements
- Preparation of Daily, weekly and monthly reports
Senior Executive - Operations
MOL Information Processing Services (I) Pvt. Ltd.
02.2015 - 07.2021
- Creation of New service contracts for FMC and Non-FMC regulated Business
- Creation of new customer code and location codes, rates for New Bids
- Maintaining a standardized format Tariff / Charges & Surcharges for Customers
- Amendments and corrections to existing contracts as per instructions received from onshore team
- Regular communication with onshore sales and marketing via email for resolving customer queries
- Working with MS excel for Tender bids & Preparing reports
- RFA mail box handling, Work Allocation to team members, Resolving user queries
- Auditing for user’s filings
- Team handling as per process requirement
Junior Data Specialist - BPO Services
Prokarma Softech Pvt Ltd
02.2010 - 01.2014
- Monthly management of telecom invoices for both fixed and mobile expenses
- Process includes invoice receipt, invoice data entry, Verification & QA
- Auditing for completed bills and to prepare billing reports
- Preparing exceptional reports and sending same to the clients via email
- Resolving client’s queries
- Preparing excel reports for multi account bills
Education
MBA (Finance) -
RGR Siddhanthi College
12.2015
B.com -
Govt Degree College
12.2008
10+2 (CEC) -
Govt Junior College
12.2005
SSC -
Govt High School
12.2003
Skills
- MS office
- Google sheets
- Power BI
- Team supervision
- Data analytics
- Preparing reports
- Problem-solving abilities
- Transaction processing
- Performance monitoring
Accomplishments
- Received R & R Awards for best Performance in the year 2022, 2023 & 2024
- Received Spot award for best Performance in the year 2016 & 2020
- Received many Appreciations from Customer and Offshore teams (Sales and Trade).
- Appreciated by higher management.
Languages
Telugu
English
Hindi
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Personal Information
- Hobbies: Playing Cricket, Travelling, Exercise & Fitness
- Father's Name: Y. Rajeswara Rao
- Date of Birth: 08/21/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Sr. Associate - Operations
WNS Global Services Private Limited
08.2021 - Current
Senior Executive - Operations
MOL Information Processing Services (I) Pvt. Ltd.
02.2015 - 07.2021
Junior Data Specialist - BPO Services
Prokarma Softech Pvt Ltd
02.2010 - 01.2014
B.com -
Govt Degree College
10+2 (CEC) -
Govt Junior College
SSC -
Govt High School
MBA (Finance) -
RGR Siddhanthi College
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