Ashok Kumar Dash
Pune
Summary
Software Engineer with a total experience of 7+ years in the IT industry. Payments SME with strong knowledge in SWIFT, SEPA, ISO20022 and payment engines. Hands on experience on SWIFT products [Alliance Gateway(SAG),Alliance Access(SAA),Swiftnet Link(SNL) HSM,VPN] & IBM Websphere MQ. Professional with sound experience and knowledge on Banking, Payments and SWIFT application. Having good knowledge and hands on intercope products. Specialization in Payments with in-depth understanding and practical experience of Swift MT/MX messages, ISO20022 message implementations (CBPR+, MEPS, CHAPS, Non-CBPR+).
Overview
8
8
years of professional experience
Work History
SWIFT Application Specialist
Barclays
06.2022 - Current
- SWIFT Infrastructure Management: Experience in setup, configuration, and maintenance of SWIFT Products (SAA, SAG, SNL)
- Interface Configuration and Monitoring: Configured and managed SWIFT interfaces with internal systems, counterparties, financial institutions, and third-party service providers. Monitored interface connections and message flows to ensure smooth operations and troubleshoot any connectivity issues or errors
- Incident & Change management: Lead incident response efforts for SWIFT applications, ensuring timely resolution and minimal impact on operations. Implemented robust change management processes to streamline the deployment of SWIFT system updates and enhancements. Collaborated with cross-functional teams to assess risks, prioritize changes, and communicate updates to stakeholders
- Security and Compliance: Implemented and enforced security measures and controls to protect SWIFT messaging infrastructure from unauthorized access, fraud, and cyber threats. Ensured compliance with SWIFT security guidelines, industry standards, and regulatory requirements, such as the SWIFT Customer Security Program (CSP).
Application Analyst
Serrala
12.2021 - 05.2022
- Application Support: Provide technical support and assistance to clients and end-users for Serrala's software applications, troubleshooting issues, and resolving technical problems in a timely manner. Serve as the primary point of contact for application-related inquiries, service requests, and incidents, managing communication and coordination with stakeholders
- System Configuration and Customization: Collaborate with clients and internal teams to gather requirements, analyze business needs, and implement solutions that optimize application functionality and usability
- Deployment and Release Management: Coordinate and facilitate the deployment of software releases, updates, and patches for Serrala's applications, following established change management processes and procedures. Conduct post-deployment validation and verification activities to ensure successful implementation and functionality of new features or enhancements.
Software Engineer
Mphasis
04.2017 - 12.2021
- Application Monitoring and Incident Management: Monitor the bank's applications to ensure smooth operation and proactively identify potential issues. Respond to and resolve application-related incidents and service requests in a timely manner, adhering to defined SLAs. Troubleshoot technical issues, investigate root causes, and implement appropriate fixes or workarounds
- Change Management: Assist in the planning and implementation of changes to application configurations, releases, and updates. Follow change management processes to ensure that changes are thoroughly tested, documented, and deployed without adverse impact on production systems
- Technical Support and Troubleshooting: Provide technical support to end-users and stakeholders, including internal staff and customers, for application-related inquiries and issues. Collaborate with development teams and vendors to diagnose and resolve complex technical problems, escalating issues when necessary
- Performance Optimization: Identify opportunities to optimize the performance and efficiency of applications, including tuning configurations and implementing best practices. Conduct performance monitoring, analysis, and tuning activities to ensure optimal application performance and scalability.
Education
Bachelor's Degree - Computer Science
Gandhi Institute of Technological Advancement
Bhubaneswar, Odisha05-2016
12th - undefined
Kendriya Vidyalaya
Bargarh, Odisha10th - undefined
Kendriya Vidyalaya
Bargarh, OdishaSkills
- SWIFT Alliance Products
- Hands on Intercope Products
- Knowledge on ISO 20022 Message Formats
- Hands on Linux OS and Admin Functions
- Knowledge on SQL
- Hands on Audit & Evidence Gathering
- Expert in Incident, Change & Problem Client & Vendor Management
- Jenkins for Release Deployments
- AppDynamics to monitor App and DB servers
- Service Now / Service First for ticket management
Accomplishments
- 8 times Employee of the Month Award
- Received more than 56 Recognition in Barclays
- Received an award for Implementing ISO 20022 across Barclays
Languages
English
Hindi
Oriya
Timeline
SWIFT Application Specialist
Barclays
06.2022 - Current
Application Analyst
Serrala
12.2021 - 05.2022
Software Engineer
Mphasis
04.2017 - 12.2021
12th - undefined
Kendriya Vidyalaya
10th - undefined
Kendriya Vidyalaya
Bachelor's Degree - Computer Science
Gandhi Institute of Technological Advancement
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