Ashoknath K. V
Chikkajala , Bengaluru North , Karnataka
Summary
Dynamic Store Manager with a proven track record at RELAY, excelling in inventory management and visual merchandising. Adept at training and mentoring teams to achieve sales targets, while ensuring exceptional customer service. Skilled in data analysis and performance reviews, driving operational efficiency and enhancing store ambiance.
Overview
12
12
years of professional experience
Work History
Store Manager
Transact Foods Limited
Bengaluru
05.2026 - Current
Store Manager
RELAY
Bengaluru
02.2016 - 06.2025
- Monitored inventory levels and placed orders to restock shelves.
- Resolve customers' issues and complaints.
- Inventory management and indent on a daily basis.
- Meet the store's monthly targets.
- Adherence to sold space.
- Proper process of the inward and outward movement of stocks.
- Maintaining the ambiance of the store as per the company standards.
- Daily, weekly, and monthly sales report.
- Visual merchandising as per store planogram.
- Planning to avoid expiry, damage, and discrepancy.
- Maintained accurate records of employee performance reviews.
Customer Care Associate
SHOPPERS STOP
Bengaluru
05.2015 - 11.2015
- Provide product knowledge and guidance to help customers make informed decisions.
- Resolve
- Customer complaints should be handled efficiently, and issues should be escalated when necessary.
- Collaborate with team members to meet customer service goals and sales targets.
Gold Loan Executive
Chemm Finance Ltd
09.2014 - 02.2015
- Process gold loan applications, and ensure timely disbursement.
- Assist walk-in customers in understanding gold loan products and services.
- Promote cross-selling of other financial products, such as insurance, personal loans, etc.
Education
B.Sc. - Biotechnology
Bangalore University
Kolar - Karnataka12th -
Karnataka Board of Pre - University
Kengeri - Benagaluru10th -
Karnataka Secondary Education Examination Board
Srinivasapur - KarnatakaSkills
- M S Office
- Photoshop
- Navision 2016
- Inventory management
- Visual merchandising
- Sales reporting
- Data analysis
- Training and mentoring
- Multitasking and organization
- Work Planning and Prioritization
- Promotional planning
- Performance reviews
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge & belief.
Languages Known
- Kannada
- English
- Telugu
- Hindi
Timeline
Store Manager
Transact Foods Limited
05.2026 - Current
Store Manager
RELAY
02.2016 - 06.2025
Customer Care Associate
SHOPPERS STOP
05.2015 - 11.2015
Gold Loan Executive
Chemm Finance Ltd
09.2014 - 02.2015
B.Sc. - Biotechnology
Bangalore University
12th -
Karnataka Board of Pre - University
10th -
Karnataka Secondary Education Examination Board