To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Senior Business Development Executive
Salestango Pvt.Ltd.
Gurugram
05.2022 - Current
Created effective marketing, sales and promotional initiatives to drive revenue.
Prepared reports and presentations detailing business development activities and outlining new initiatives.
Surpassed sales and customer service targets, consistently exceeding established KPIs.
Collaborated with sales and marketing departments to support client acquisition.
Negotiated and closed long-term agreements with new clients in assigned territory.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Operation Manager
Creative Box Enterprises ( THE FEAST BOX)
Noida
04.2018 - 12.2021
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Carefully interviewed, selected, trained, and supervised staff.
Led and directed team members on effective methods, operations, and procedures.
Correctly calculated inventory and ordered appropriate supplies.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Implemented effective inventory control systems to reduce food spoilage and waste.
Oversaw food preparation and monitored safety protocols.
Managed staff schedules and maintained adequate coverage for all shifts.
Sales Coordinator
Louis Dreyfus Commodities India Pvt.Ltd.
Gurugram
02.2015 - 01.2016
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Support senior management by completing orders and keeping customers informed of delays and delivery dates.
collaborate with team members and members of other departments.
Provide all necessary data to senior management upon request and coordinate meetings between departments.
Make Travel Arrangements for the sales team and the senior support staff when needed.
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.
Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds.
Customer Service Associate
Andromeda Marketing Pvt.Ltd.
Gurugram
05.2013 - 01.2014
Informed customers about special promotions and provided detailed information for various products.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer calls and emails to answer questions about products and services.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Utilized internal software and tools to meet customer needs and resolved issues promptly.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Manager of Accounts and Finance at Henkel Adhesive Technologies India Pvt.Ltd.(formerly Henkel CAC Pvt.Ltd.)Manager of Accounts and Finance at Henkel Adhesive Technologies India Pvt.Ltd.(formerly Henkel CAC Pvt.Ltd.)
Software Engineer at Securra Health Technologies Pvt.Ltd (sister company to Amtex Software Solutions Pvt.LtdSoftware Engineer at Securra Health Technologies Pvt.Ltd (sister company to Amtex Software Solutions Pvt.Ltd