ASHUTOSH DUBEY
Banking Professional
New Delhi
Summary
- A banking and Insurance professional with over 5 year’s experience in the area of Sales, Team Management & Operations.
- Currently working with Max Life since Aug'22 as an Deputy Center Manager– Outbound Contact Centre, heading the Two Units (Axis Bank Channel) Retail and Business Banking VRM (Virtual Relationship Management) channels
- Is a very self-driven, self-motivated, ambitious, hard-working & committed individual who enjoys the challenges of a dynamic work environment.
- Good in execution and driving team members to achieve the given set of business objectives
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Deputy Center Manager
Max Life Insurance Company
Noida
08.2022 - Current
- Achieve Targets (Premium & Revenue) by handing a team in order to contribute in overall growth of the company
- Continuous interaction with the channel partners. ( Multiple Unit Heads)
- Mapping all the key decision makers and ensuring that the same information is shared with the Regional Head / Zonal Head.
- Create Innovative ways to have Branch Activities to increase the customer penetration.
- Executes smooth function of the sales and other processes in order to maximize business potential
- To Handle Bank customers requirements with the best services and products ranges
- To be equipped with insurance and Bank Products knowledge
- Building new business opportunities within the allocated area/relationships in order to maximize the productivity / Top Line
Team Manager
Axis Bank (Teleperformance Global Solutions)
Noida
10.2021 - 07.2022
- Handling a team of 25 Privilege Banker reporting to me
- Each one of them mapped to 2500 base of Privilege banking customer
- The total CASA book size mapped to me is 350cr as on 1st March 2022 and Term deposit book size 264cr
- Preparing Concept Selling Ideas of third-party products like Insurance (Life and General insurance both), Mutual funds etc.
- Strategizing various revenue generation model for the Unit
- Regular reviews conducted on revenue generation, customer service and TAT adherence of the team members and discussion on profitability
- Need to enhance the book size in terms of CASA and Term Deposit book growth from the mapped book.
- Monthly persistency analysis summarization
Territory Manager
BYJU'S, Think And Learn Private Limited
New Delhi
04.2019 - 08.2021
- Developing Area business plans that will grow the business
- Developing and maintaining customer relationships
- Providing sales training to sales representatives
- Developing sales and business development strategies
- Monitoring and analyzing market trends to identify new opportunities
- Maintaining accurate records of all sales activities
- Preparing and presenting reports to the sales team and leadership
Education
MBA - Banking And Finance
Liverpool Business School
New Delhi 02.2023 - Current
Bachelor Of Commerce (Hons) - Accounting And Finance
University of Delhi
New Delhi 06.2017 - 05.2021
High School Diploma -
Central Board Of Secondary Eduaction
Durgapur, West Bengal 05.2015 - 05.2017
Skills
Strong work ethic
Area Of Expertise
Sales
- Liaise with Product & Portfolio Business Heads to set out the channel objectives and targets for the year.
- Drive team members to achieve goals set out by the Business Unit and Organisation
- Devise effective campaigns and lead based strategies that support the Sales Team in achievement of target.
- Drive customer engagement through Telesales and Digital Channels.
Team Management
- Recruiting, training and developing manpower to enable them perform their roles more effectively
- Encourage team members to ideate, improvise & build efficiencies in the process and set new benchmarks
- Motivate team members regularly to boost morale and keep energy levels high.
- Assess team’s performance on a regular basis through reviews & share corrective feedback for improvement
Timeline
MBA - Banking And Finance
Liverpool Business School
02.2023 - Current
Deputy Center Manager
Max Life Insurance Company
08.2022 - Current
Team Manager
Axis Bank (Teleperformance Global Solutions)
10.2021 - 07.2022
Territory Manager
BYJU'S, Think And Learn Private Limited
04.2019 - 08.2021
Bachelor Of Commerce (Hons) - Accounting And Finance
University of Delhi
06.2017 - 05.2021
High School Diploma -
Central Board Of Secondary Eduaction
05.2015 - 05.2017
Similar Profiles
NITHIN G.VNITHIN G.V
Agency Development Manager at Axis Max Life Insurance Company Ltd.Agency Development Manager at Axis Max Life Insurance Company Ltd.
Oindrila SarkarOindrila Sarkar
Corporate Legal Counsel at Max Life Insurance CompanyCorporate Legal Counsel at Max Life Insurance Company
Sanjana KapoorSanjana Kapoor
Vice President Operations at Max Life Insurance Company LtdVice President Operations at Max Life Insurance Company Ltd
Ravi Kumar NadmintiRavi Kumar Nadminti
Senior Manager & Circle Head at Max Life Insurance Company LimitedSenior Manager & Circle Head at Max Life Insurance Company Limited
Manav SaxenaManav Saxena
Technical Lead at Digicommerce Solution LLPTechnical Lead at Digicommerce Solution LLP