Ashutosh Sharma
Ghaziabad
Summary
Dynamic Process Developer with expertise in billing and cash applications at Genpact Pvt. Ltd. Proven ability to enhance payment processing efficiency and resolve customer queries effectively. Skilled in ERP systems like SAP (FICO), Oracle, and recognized for strong customer service capabilities, committed to driving improvements in the OTC domain and automation initiatives.
Overview
4
4
years of professional experience
Work History
Process Developer
Genpact Pvt. Ltd.
09.2023 - Current
- Billing (Daily, weekly and month end) - GR, IR, Contract service billing, Automation and manual billing Run, removing error blocks and rectifying other billing errors, Invoice cancellation, making Accruals, coordinate with GL team for Balancing out
- Cash application (Cash Applier) – Responsible for Payment processing (Unprocessed, on account, Partial), Downloading bank statements and checks, coding dispute items, zero- dollar payments, preparing AR deductions reports, handing remittance mailbox, assisting in resolving customer payment related queries, Contacting Collector regarding missing remittances, Credit card processing
AR Associate
FP Technologies.
04.2021 - 08.2023
- Responsible for processing high volume of payments including ACH, Wire and lockbox check payments
- Handling daily customer queries, and approaching customers for high-value payments.
- Creation of invoices after checking the sales order, and performing two- and three-way matches.
- Sending an invoice to the customer.
Education
Graduation in Bachelor of Science -
Guru Nanak Dev University
AmritsarHigh School and Intermediate -
PSEB
Skills
- Cash application
- Billing processes
- Correspondence
- ERP – SAP (FICO)
- ORACLE
- Delair
- Kofax
- Power Automate
- Microsoft Excel
Accomplishments
- Received 'BRONZE AWARD' and 'SPOT AWARD' from Genpact for outstanding performance in presenting innovative ideas to streamline the key process activities.
- Received appreciation emails from the client side for proposing the 'LEAN IDEA' related to the removal of denial code from the letters
Training And Development
Training at Genpact, OTC domain certified, Lean beginner level certified, HMM writing skills, Manufacturing Industry beginner level, Generative AI, Customer Interface Skills & Customer Services
Timeline
Process Developer
Genpact Pvt. Ltd.
09.2023 - Current
AR Associate
FP Technologies.
04.2021 - 08.2023
Graduation in Bachelor of Science -
Guru Nanak Dev University
High School and Intermediate -
PSEB
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