Ashwani Saini
New Delhi
Summary
Dynamic professional with a proven track record in customer onboarding and team leadership at Zomata and SSB Health Care. Expert in problem resolution and effective communication, I excel in enhancing customer satisfaction and optimizing team performance. Committed to achieving operational excellence and fostering a collaborative work environment.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer onboarding and sales
Zomata
New Delhi
04.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Team Leader
SSB health care
New Delhi
11.2024 - 10.2025
- Led team meetings to align goals and improve communication among staff.
- Oversaw daily operations to ensure compliance with health care regulations.
- Trained new team members on best practices and operational procedures.
- Developed schedules to optimize staff allocation and resource management.
Education
Rajdhani Public School
New Delhi, India Skills
- Customer onboarding
- Team leadership
- Problem resolution
- Effective communication
Timeline
Team Leader
SSB health care
11.2024 - 10.2025
Customer onboarding and sales
Zomata
04.2024 - Current
Rajdhani Public School