Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager
Ashwin Kamble

Ashwin Kamble

Senior Associate Billing (Certified Product Owner)
Pune,Maharastra

Summary

Having experience of 18 years and 6 months in Banking and Financial domain as Senior Associate Billing

Experience in developing end-to-end project quality strategy by working with product owner.

Proficient in products development from requirement analysis to system study, designing, documentation and implementation & maintenance.

Have an excellent command of communication and can create effective presentation visual aids.

Experience in business use cases; preparing SRS (Software Requirement Specifications), BRD (Business Requirement Document), User stories, Traceability Matrix, performing Gap analysis and coordinating for Go-live.

Proficient in stakeholder management to understand the business requirement very effectively.

Proficient in managing the team of Six members and always guide and motivate them throughout project delivery.

Proficient in providing the effective presentation of product and software functionality to wider audience.

Good Hands-on defect tracking tool Quality Centre 10.0, JIRA and Agile Central.

Experience in consulting the end-to-end test scenario flow for user interphase, operations and business.

Having experience on Agile and Waterfall methodologies.

Always enthusiastic about learning new concepts in emerging technologies and domains.

Expertise in collecting the business plan requirements and business models into detailed documentation.

Proficient on Process Enhancement, Test Analysis, Test case preparation, Test case execution, Quality analysis, SIT, UAT.

Overview

19
19
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Senior Associate

BNY
Pune
08.2022 - Current
  • Improved software quality by meticulously executing manual test cases and identifying defects.
  • Executed test scripts, logged defects and worked to resolve issues noted in testing process.
  • Collaborated with Vendor to diagnose and resolve software issues in timely manner.
  • To gather requirement from stakeholders for preparing user stories and create Product backlog.
  • Prioritize user story, develop sprint backlog.
  • Review test case prepared by team members.
  • Reduced defect leakage by rigorously analyzing requirements and creating comprehensive test plans.
  • Increased overall reliability of product through diligent smoke testing during every build cycle.
  • Streamlined communication between Vendor and Operation team, implementing standardized bug reporting process that expedited issue resolution.
  • Promoted knowledge sharing among team members, conducting training sessions on new tools and techniques for manual testing.
  • Optimized test coverage through continuous collaboration with stakeholders, refining requirements and addressing any gaps in specifications.

Senior Analyst Business Tech Liaison

BNY Mellon Asset Servicing
Pune
09.2019 - 07.2022
  • To gather requirements from Stakeholders for preparing User stories and create product backlog.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Prioritize User Story , develop sprint backlog.
  • Prepare end-to-end test plan with timelines.
  • Review test cases prepared by team members.
  • Leading team of three members and reviewing their daily assignments for better efficiency.
  • Responsible for detailed documentation of product functionality and other documents like Traceability matrix SOPs , Defect Clustered and Defect Leakage Report , Test Plan and Test Closure Report , FRD and BRD .
  • Responsible for monitoring business requirements for any change or update.
  • Attend product owners' call to understand end- to-end business and functionality of product and Daily Scrum call to share updates.
  • Responsible for preparing end-to-end documentation of product functionality.
  • Give walkthrough of Test closure report along with Entry and Exit criteria & Defect Management.

Analyst

BNY Mellon Asset Servicing
Pune
11.2010 - 10.2019
  • Billing the Client as per the Client Portfolio.
  • Transition Details:- In total 12 Transitions from different location of New York, Breda, Brentwood, Dublin and Luxemburg.
  • Global Custody : Billing function related to global custody for UK and APAC region
  • Brentwood : Billing function related to Fund accounting, Transfer Agency and Trustee, Project Invoice
  • Dublin : Billing Function like Fund accounting, Trustee and TA
  • Breda : Billing Function Custody, Accounting, Global Risk Services, Performance and Risk Analytics.
  • BAS : Billing Function Custody and Depot Bank Fund accounting and KAG fees ( Advisor fee)
  • LUX : Billing Function like Custody, Fund Accounting, transfer Agency
  • German process Transition
  • Knowledge of Complex Fee Schedule and Set-up procedure
  • Preparation of Process map of EMEA for overall process and update it at regular interval.
  • People Management.
  • Identify Business Improvement Projects.
  • Knowledge of SQL reporting

Sr Customer Support Associate

WNS Global Services
Pune
06.2006 - 10.2010
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Maintained comprehensive knowledge of product offerings to ensure accurate information was provided to customers during troubleshooting efforts.
  • Developed strong relationships with clients through consistent follow-ups on outstanding issues, ensuring timely resolutions and ongoing communication updates.
  • Managed multiple tasks simultaneously while maintaining composure during high-volume periods or challenging calls.
  • Conducted regular self-assessments of performance, seeking opportunities to expand skillset through ongoing training and development programs.

Education

Bachelor of Commerce - Banking And Finance

Vidhya Bhavan College of Commerce
Pune, India
01.2003 - 01.2005

High School Diploma -

St.Patrick Junior College
Pune
01.2001 - 01.2002

Skills

Certification

Professional Scrum Product Owner

Timeline

Professional Scrum Product Owner

10-2024

Senior Associate

BNY
08.2022 - Current

Senior Analyst Business Tech Liaison

BNY Mellon Asset Servicing
09.2019 - 07.2022

SQL &PLSQL from NIIT

07-2014

Analyst

BNY Mellon Asset Servicing
11.2010 - 10.2019

Sr Customer Support Associate

WNS Global Services
06.2006 - 10.2010

Bachelor of Commerce - Banking And Finance

Vidhya Bhavan College of Commerce
01.2003 - 01.2005

High School Diploma -

St.Patrick Junior College
01.2001 - 01.2002

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Ashwin KambleSenior Associate Billing (Certified Product Owner)