ASHWIN KUMAR AKARAPU
Hyderabad
Summary
Results-driven retail leader with extensive experience in enhancing revenue through strategic initiatives and team development. Proven skills in inventory management and performance evaluation, achieving targets while encouraging collaboration. Experienced in launching new stores and boosting customer engagement, ensuring operational excellence across multiple sites. Notable strengths in strategic planning, performance optimization, and effective communication to foster a productive work environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cluster Manager
Royaloak Incorporation
Hyderabad
07.2021 - Current
- Managed 5 stores across Hyderabad region, driving monthly revenue of INR 2+ Cr.
- Improved sales performance through team coaching, and customer experience enhancement.
- Spearheaded 2 new store launches and set up end-to-end operational systems including staffing and SOP alignment.
- Trained new managers and team leads on product knowledge, sales approach, and operational compliance.
- Monitored inventory levels, shrinkage control, visual merchandising, and ensured daily KPIs were achieved.
- Managed daily operations across multiple store locations and ensured compliance with company standards.
- Led team meetings to enhance communication and align staff on company goals.
- Trained new managers in inventory management and customer service protocols.
- Coordinated logistics for inventory replenishment and supply chain efficiency improvements.
- Implemented training programs to boost employee performance and engagement levels.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Participated in recruitment activities such as interviewing potential candidates for positions within the cluster.
- Evaluated and managed performance of shop managers, supervisors and administrative retail staff.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Area Sales Manager
Karachi Bakery
Hyderabad
08.2018 - 09.2020
- Handled daily operations of 5 retail outlets and 1 warehouse; supervised a team of 60 including managers.
- Ensured compliance with airport retail policies and GMR audits across all the outlets.
- Maintained 24/7 operations by developing efficient rosters and ensuring manpower availability.
- Implemented stock rotation practices to reduce wastage and managed procurement for smooth store supply.
- Increased overall region revenue by streamlining operations and enhancing customer engagement strategies.
Store Manager
Health & Glow Pvt Ltd
Hyderabad
07.2016 - 08.2018
- Managed a 2500 sq.ft. store with a staff of 25+ in a high-footfall retail area(Flagship store).
- Achieved sales targets consistently while maintaining stock accuracy and zero shrink levels.
- Led staff training on product categories, grooming, and customer service delivery.
- Organized promotional activities and visual displays in line with company VM guidelines.
- Maintained store profitability and ensured customer satisfaction through effective complaint handling.
Assistant Manager
Bharti Retail Ltd (EasyDay)
Bangalore
02.2011 - 06.2016
- Promoted from Team Leader to Assistant Manager based on consistent KPI achievements.
- Oversaw a 45,000 sq. ft. hypermarket with team of 100+, ensuring smooth daily operations and compliance.
- Managed end-to-end inventory, vendor relations, floor planning, and P&L reporting.
- Coordinated in-store campaigns, staffing models, and workforce management.
- Awarded for maintaining below-target shrinkage and efficient audit clearance.
Supervisor - Checkout / CSD
METRO Cash & Carry
Hyderabad
10.2006 - 02.2011
- Managed a team of cashiers, ensured billing accuracy, and maintained customer service speed.
- Trained new checkout staff and resolved escalated POS and customer issues.
- Part of Mumbai METRO pre-opening team, supporting layout setup and system trials.
Education
B.Com - Commerce
Osmania University
Hyderabad07-2008
Skills
- Store Manager
- Area/Cluster Management
- Operations Manager
- Business Development
- Retail Operations
- Inventory Management
- Visual Merchandising
- Training & Development
- Problem Solving
- SOP Compliance
- Sales Strategy
- Revenue optimization
- Data analysis
- Customer relationship management
- Performance evaluation
- Product launches
- Cross-functional coordination
- Decision-making
- Multitasking
Accomplishments
- Promoted twice in Metro Cash & Carry from associate level to senior associate, to supervisor
- Selected as new store support staff in Metro Cash & Carry
- Promoted to assistant manager from 'team leader' in Bharti Retail
- Selected for new store openings across the country and launched four hypermarkets
- Taken as special manager in Health & Glow to work for their new flagship store in Hyderabad
Certification
- Achieved Scope training certificate in Bharati retail.
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Kannada
Beginner
A1
Timeline
Cluster Manager
Royaloak Incorporation
07.2021 - Current
Area Sales Manager
Karachi Bakery
08.2018 - 09.2020
Store Manager
Health & Glow Pvt Ltd
07.2016 - 08.2018
Assistant Manager
Bharti Retail Ltd (EasyDay)
02.2011 - 06.2016
Supervisor - Checkout / CSD
METRO Cash & Carry
10.2006 - 02.2011
B.Com - Commerce
Osmania University