A highly motivated and results-driven banking professional with over 10 years of experience in the financial sector, progressing through various roles from Clerk to Manager. Proven track record of improving branch operations, delivering exceptional customer service, increasing sales, and managing teams effectively. Expertise in retail and corporate banking, credit management, trade operations and compliance and operational efficiency. Demonstrates leadership skills with a commitment to professional growth, customer satisfaction and profitability. Strong communicator, problem solver, and team player, with a passion for driving business growth and fostering long-term client relationships.