Ashwini Gupta
Manager Operations
Pune,MH
Summary
MBA-qualified Associate Manager – Operations with over 20 years of end-to-end Order-to-Cash (O2C) expertise across global organizations. Proven record of leading large teams, driving operational excellence, managing complex billing cycles, and delivering seamless process transitions. Skilled in order management, contract administration, billing, cash application, collections, and revenue accounting. Recognized for reducing cycle times, improving KPIs, and building strong client relationships. Currently managing large-scale O2C billing operations at Accenture (via FIS rebadging project).
Overview
22
22
years of professional experience
5
5
Certifications
Work History
Manager – Operations
Accenture India (via FIS rebadging)
12.2016 - Current
- Order Management: Setting up new license deals, contract administration, and milestone billing.
- Billing & Invoicing: Managing time & material billing, recurring billing, project billing, and ensuring accuracy in SAP/Oracle systems.
- Cash Application: Overseeing payment posting, deduction management, AR reporting, and reconciliation.
- Collections Support: Collaborating with collections teams to reduce DSO, resolve disputed invoices, and strengthen cash flow.
- Revenue Accounting: Ensuring correct accounting between deferred and recognized revenue, compliance with audit requirements.
- Process Optimization: Reduced DSO through lean projects, streamlined vendor payment cycles, and implemented automation in billing and reconciliation.
- Governance & Client Engagement: Conducted governance calls, client visits, SLA reviews, and transformation workshops to enhance customer satisfaction.
- Quality & Compliance: Implemented RCA, FMEA, Lean Six Sigma initiatives; validated SOPs; ensured compliance with internal controls and risk frameworks.
- Leadership: Directed a 65-member O2C team, mentored future leaders, managed succession planning, and conducted appraisals.
- Cross-Functional Collaboration: Coordinated with finance controllers, IT, HR, training, and administration to ensure operational excellence.
SME – Order to Cash
Allscripts (India) Pvt. Ltd.
01.2013 - 05.2016
- Managed cash application, billing, AR reporting, supplier reconciliation.
- Supported transitions and implemented Oracle-based innovations to reduce manual effort.
- Recognized with Clear Values Award for operational excellence.
Associate Consultant – Finance & Accounts
Capgemini India Pvt. Ltd.
02.2011 - 12.2012
- Provided domain expert support for AR/AP due diligence.
- Executed vendor payment and DPO management.
Account Analyst
Allscripts (India) Pvt. Ltd.
05.2008 - 01.2011
- Managed cash application, billing, AR reporting, supplier reconciliation.
- Supported transitions and implemented Oracle-based innovations to reduce manual effort.
- Recognized with Clear Values Award for operational excellence.
Accounts Executive
Pudumjee Group of Companies
01.2004 - 04.2008
- Handled bank reconciliation, fixed asset entries, and financial reporting.
Education
MBA - Finance & Operations
Skills
End-to-End O2C Domain Expertise
Order Management & Contract Setup
Billing & Invoicing (SAP, Oracle, Automated & Manual)
Cash Application & Deduction Management
Collections & Dispute Resolution
Certification
Lean Six Sigma Black Belt Certified
Interests
Date of Birth: 9th June 1980, Marital Status: Married, Hobbies: Music, Movies, Cooking
Timeline
Manager – Operations
Accenture India (via FIS rebadging)
12.2016 - Current
SME – Order to Cash
Allscripts (India) Pvt. Ltd.
01.2013 - 05.2016
Associate Consultant – Finance & Accounts
Capgemini India Pvt. Ltd.
02.2011 - 12.2012
Account Analyst
Allscripts (India) Pvt. Ltd.
05.2008 - 01.2011
Accounts Executive
Pudumjee Group of Companies
01.2004 - 04.2008