Ashwini Nalwade
Senior Vendor Operations Associate- Vendor Management
Bengaluru
Summary
Appointed as a Senior Associate with a comprehensive background in Data Management and Business Operations, boasting 5+years of professional experience. Proficient in navigating data trends, with the capability to effectively handle extensive databases of information. Skilled in collecting data from various sources and collaborating with management to create insightful reports.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
SENIOR VENDOR OPERATIONS ASSOCIATE
Clicktech Retail Private Limited
Bangalore
02.2023 - Current
- Handling high-volume data of products on which promotions are running as on daily basis and taking decisions by analyzing.
- Publishing various reports and dashboards to business on daily and weekly basis by exporting the data from various source.
- Creating deals, promotions, and coupons on products as per vendors request and closely monitoring deal price to avoid any high discount.
- Creating a detailed promotional plan for big sale events and executing it.
- Conduct analysis of deals performance and summarizing it.
- Develop contingency strategy for situations where performance of deals or promotions falls below targeted expectations.
- Utilize analytics and historical performance data to advocate for recommended changes, actively contributing to the implementation of approved modifications.
- Worked with multiple vendors helping them list products on Amazon helping them increase the selection across subcategories
- Representing client needs with other functional teams.
- Proficient in contract management, performance metrics tracking, and vendor scorecard development.
- Collaborated with cross-functional teams to analyze data on returns, purchase orders, and customer feedback, driving process enhancements and reducing errors.
Senior Associate| SME| Vendor Management Services
Appario Retail Private limited
Bangalore
12.2019 - 02.2023
- Developed and implemented successful process improvement initiative that increased operational efficiency by 15-20%
- Responsible for creating deals on Amazon Mark for Appario Seller
- Worked on organizing discount data and sending out weekly and monthly reports to assist reduce pricing errors
- To avoid creating discounts on products with no inventory, responsible for verifying inventory of products and sending reports of the same to designated manager on weekly basis
- Worked on Project Called "Vendor powered coupons" which is a digital coupon
- Collaborated with managers to establish budgetary guidelines for product promotions, ensuring effective financial planning per promotional campaign.
- Conducted training sessions as Subject Matter Expert (SME) for team, imparting knowledge on effective utilization of vendor coupons and other work streams.
Quality Analyst
Frontizo Business Services
12.2017 - 12.2019
- Developed data-driven reports to showcase performance trends and quality metrics, facilitating evidence-based coaching and feedback sessions.
- Preparing weekly reports on agent performance metrics and top missed points at agent level
- Provide feedback, coaching and training on missed targets
- Developed processes to track and report on quality metrics, allowing for quick and informed decision-making by management
- Wrote and maintained automated test scripts to improve system efficiency and reduce manual testing
Education
MBA - Finance
SDM College of Business Management
Mangalore 06.2012 - 05.2014
BBA -
SDM College of Business Management
Mangalore 05.2009 - 05.2012
Skills
Vendor relationship Management
Advanced Excel
Team Management
MS Office
SQL
Reporting and dashboard
Data Management
Projects
Process Improvement:
Directed a thorough Process Improvement initiative resulting in substantial improvements to operational efficiency and quality across the organization. Spearheaded efforts to enhance the quality of the work processes, leading to overall productivity enhancements.
SOP Development Project Experience:
Crafted Standard Operating Procedures (SOPs) for three key work processes, contributing to increased efficiency within the internal team. Facilitated improved understanding and more effective implementation of the processes by cross-functional teams.
Dashboard:
Engineered an advanced Excel-based dashboard by integrating SQL data, utilizing intricate formulas and charts, providing real-time insights if any erros have been made in terms of pricing or the products.
Rewards and Recognition Framework:
Led a cross-functional HR project focused on developing a comprehensive Recognition and Rewards (RnR) framework at the organizational level. This initiative resulted in the introduction of additional awards, effectively recognizing and appreciating employees for their hard work.
Timeline
SENIOR VENDOR OPERATIONS ASSOCIATE
Clicktech Retail Private Limited
02.2023 - Current
Senior Associate| SME| Vendor Management Services
Appario Retail Private limited
12.2019 - 02.2023
Quality Analyst
Frontizo Business Services
12.2017 - 12.2019
MBA - Finance
SDM College of Business Management
06.2012 - 05.2014
BBA -
SDM College of Business Management
05.2009 - 05.2012