Summary
Overview
Work History
Education
Skills
Languages
Professional Expertise
Designation
Personal Information
Role And Responsibility
Timeline
BusinessAnalyst

Ashwini Patel

Mumbai,MH

Summary

Seeking a learning, challenging & progressive career in a reputed company which could provide me with enough opportunities to apply my academic knowledge for achieving organizational goals & as well as me. personal enrichment.

  • A performance driven professional experience in Commercial (Account payable and receivable). Compile and present detailed monthly, quarterly reports for Senior Management perusal and act as the focal point in preparing for the year-end. Possess excellent planning, problem solving, people management & client servicing skills. Excellent communication and interpersonal skills, with the ability to effectively resolve customer inquiries and disputes.

Overview

5
5
years of professional experience

Work History

Senior commercial Executive

Mahindra Logistics Limited
Bangalore, Karnataka
08.2022 - Current
  • Customer Billing Specialist & Billing Coordinator
  • Generate and process customer invoices for various transportation services, ensuring accuracy and compliance with company policies and industry regulations
  • Manage billing inquiries and disputes from customers, promptly resolving issues to maintain positive relationships and minimize payment delays
  • Utilize SAP ERP system to maintain billing records, track invoice statuses, and generate reports for management review
  • Collaborate with internal teams, including operations and finance, to address billing discrepancies and improve billing efficiency
  • Coordinated billing processes for international freight forwarding services, including preparation of commercial invoices, customs documentation, and freight charges calculation
  • Liaised with customs brokers and regulatory authorities to ensure compliance with import/export regulations and tariff requirements
  • Managed accounts receivable functions, including tracking outstanding invoices, following up on overdue payments, and reconciling customer accounts
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.

Commercial Executive

SHUBH LABH Enterprises
Mumbai, Maharashtra
12.2020 - 08.2022
  • Company Overview: Deployed was Mahindra Logistics Ltd
  • Accounts Receivable: -
  • Generating invoice from SAP monthly or daily basis to customer as per rate agreed in agreement
  • Reconciliation customer account quarterly basis and following payment with customer as per payment due date
  • Set objective for the accounts receivable team that aligns with the Finance team goals
  • Monitor processing of invoices to ensure no revenue leakage
  • Ensure high-quality invoicing with less error and collection procedures
  • Raising invoices from cygnet portal
  • Passing customer collection entries, prepaid entry`s, in SAP
  • Deployed was Mahindra Logistics Ltd

Customer Service Representative

Epicentre Technologies Pvt. Ltd.
Mumbai, Maharashtra
11.2019 - 05.2020
  • (Was working for ICICI Prudential as customer service executive at emails channel)
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

MBA - Finance Accounts

Bharti Vidhyapeeth Pune University
Pune, India
07-2025

M.Com - Finance& Accounts

Mumbai University
Mumbai, Maharashtra
12.2020

B. Com - Financial Markets

Shri Chinai College
Mumbai, Maharashtra
07.2018

Skills

  • MS Office
  • Excel
  • PowerPoint
  • Word
  • SAP
  • Cygnet portal
  • Bill hub
  • Vendor coordination
  • Vendor Payment processing
  • Planning
  • Problem solving
  • People management

Languages

English
Hindi
Marathi
Gujarati

Professional Expertise

  • A performance driven professional with over 4.10 years of experience in Commercial (Account payable and receivable).
  • Compile and present detailed monthly, quarterly reports for Senior Management perusal and act as the focal point in preparing for the year-end.
  • Possess excellent planning, problem solving, people management & client servicing skills.
  • Excellent communication and interpersonal skills, with the ability to effectively resolve customer inquiries and disputes.

Designation

Senior Commercial Executive

Personal Information

  • Date of Birth: 06/19/97
  • Nationality: Indian
  • Marital Status: Single

Role And Responsibility

  • Customer Billing Specialist & Billing Coordinator, Generate and process customer invoices for various transportation services, ensuring accuracy and compliance with company policies and industry regulations., Manage billing inquiries and disputes from customers, promptly resolving issues to maintain positive relationships and minimize payment delays., Utilize SAP ERP system to maintain billing records, track invoice statuses, and generate reports for management review., Collaborate with internal teams, including operations and finance, to address billing discrepancies and improve billing efficiency., Coordinated billing processes for international freight forwarding services, including preparation of commercial invoices, customs documentation, and freight charges calculation., Liaised with customs brokers and regulatory authorities to ensure compliance with import/export regulations and tariff requirements., Managed accounts receivable functions, including tracking outstanding invoices, following up on overdue payments, and reconciling customer accounts.
  • Accounts Receivable, Generating invoice from SAP monthly or daily basis to customer as per rate agreed in agreement., Reconciliation customer account quarterly basis and following payment with customer as per payment due date., Set objective for the accounts receivable team that aligns with the Finance team goals., Monitor processing of invoices to ensure no revenue leakage., Ensure high-quality invoicing with less error and collection procedures., Raising the invoice from cygnet portal., Passing customer collection entries, prepaid entries, in SAP.
  • Accounts Payable, Entering and posting vendor invoices into the accounting system (SAP)., Ensuring internal controls checklist, vendors contracts, and agreements are strictly adhered to before booking the vendor invoice., Timely processing Payment of vendor invoices, employees' reimbursements, Lease payments with prior approvals on due dates to ensure day's payable outstanding to achieved., Ensure corrective withholding tax (TDS) deductions at the rate applicable based on the nature of service., Timely Collecting NDC (No Dues Certificate) and Balance confirmation from Vendor., Booking the BA bill from Bill hub.
  • Monthly Activity, Ensuring timely revenue & margin MIS closed monthly., Preparing month-end Journals, Accruals and prepayments, Vendor, and customer provisions as part of the month-end., Maintaining data pack and back-up documents for statutory auditors., Obtaining quarterly balance confirmation from vendors and debtors as applicable., Other closure tasks as and when required.
  • Basic Knowledge of GSTR-1, Understand GSTR-1 filing requirements., Reconcile GST credit discrepancies., Ensure accurate GST credit claims., Collaborate with relevant teams., Maintain compliance with GST regulations.

Timeline

Senior commercial Executive

Mahindra Logistics Limited
08.2022 - Current

Commercial Executive

SHUBH LABH Enterprises
12.2020 - 08.2022

Customer Service Representative

Epicentre Technologies Pvt. Ltd.
11.2019 - 05.2020

MBA - Finance Accounts

Bharti Vidhyapeeth Pune University

M.Com - Finance& Accounts

Mumbai University

B. Com - Financial Markets

Shri Chinai College
Ashwini Patel