Experienced Payroll Operations Specialist with a decade managing complex payroll systems. Ensures timely and accurate payments while resolving discrepancies to reduce costs. Leads training and mentoring initiatives that enhance team performance and operational efficiency. Deep understanding of payroll processing and compliance aligns with organizational goals.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Payroll SME (End to End Payroll)
Koch Business Solutions India Pvt LTD
06.2022 - Current
As a Subject Matter Expert in Payroll Operations at Koch Business Solutions India Private Limited, I played a vital role in ensuring accurate and timely processing of employee payroll for the entire organization. With my extensive knowledge my major roles and responsibilities are:
Managed end-to-end US payroll processes for large employee populations, ensuring accuracy and compliance.
Executed pre- and post-payroll activities, including validation of data, reconciliation, and error resolution.
Processed weekly, bi-weekly, monthly, and semi-monthly payroll cycles, adhering to strict timelines.
Handled complex payroll scenarios such as overpayments, additional payments, deductions, and terminations.
Ensured adherence to US tax laws, including Federal and State/Local Income Tax requirements.
Utilized SAP HR modules, managing Info Types and transaction codes for payroll accuracy and reporting.
Generated and reviewed control reports to maintain data integrity and compliance.
Lead, mentor, and develop the payroll team, providing guidance and support as needed.
Escalation management, EE query resolution and Quality check for the payroll.
Prepare detailed payroll reports for senior Management highlighting key sights and areas of Improvement.
Training new joiners on the process and solving their queries.
Scheduling meetings with teams and guiding them on the improvement of their skills.
Utilize logical reasoning when handling cases involving overpayments and assessing the learning and development needs of team members. This involves identifying skill gaps, performance improvement areas, and determining the training requirements.
Problem solving, troubleshooting, Collaboration and knowledge sharing.
Conducting PBM secession and utilization of critical thinking secessions by training effective utilization and feedback (Constructive feedback, Peer to peer)
Payroll Specialist (End to End Payroll)
Infosys BPM
08.2016 - 06.2022
Functioning as a Payroll Specialist within the organization handling payroll for US and Canada.
Processing payroll for 2000+ employees on monthly basis.
Letter Generation for IJP, progression and promotion employees for overseas locations and India locations. wherein all above activities performing in SAP updating.
OTPS and attendance details handled which deals with Overtime performed by the employees and their payments.
New Joiners salary details, Daily work schedules, employee leave details, attrite employee trip closing.
Shift allowance processing wherein hours worked by employees will be provided to CAG.
Leave and attendance details for overseas IBPM counties their leave encashment will provide for processing FnF (Full and Final settlement).
To handle quality reports for the entire team on monthly basis.
To keep updating PPM tracker for the team on monthly basis.
Education
Bachelors - Mathematics, Computer Application
Bharathiar University
Coimbatore, India
01-2016
Skills
SAP payroll management
HR integration tools
Regulatory compliance
Compliance regulations
Deep expertise
ServiceNow for ticketing
Microsoft Office for productivity
Strong analytical skills
Process improvement
Strategic thinking
Customer-centric approach
Training and mentoring
Interests
Drawing, Cooking, Travelling
DECLARATION
I hereby declare that the above information is true and correct to the best of my knowledge and belief. Date : Place : Bangalore
PERSONAL INFORMATION
Date of Birth : 06/12/1995
Father’s Name : Late. Rajendran R
Mother’s Name : Mrs. Nagaratinam K
Gender : Female
Marital Status : Married
Nationality : Indian
Religion : Hindu
Accomplishments
Istar awarded for the contribution of critical project.
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited
<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL