Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Languages
Timeline
Generic

Ashwini Ramesh

Bangalore

Summary

Ambitious Executive successful at setting policies, improving performance, and updating processes. Looking to apply knowledge and expertise to contribute to business sustainability and growthand pursuing a challenging new position at a growing organization.

Overview

5
5
years of professional experience

Work History

Customer Delight Executive

COMET
Bangalore
01.2024 - Current
  • Assisted customers with inquiries and provided detailed product information.
  • Managed customer accounts and updated information in company databases.
  • Utilized CRM software to track interactions and maintain detailed customer records.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Trainee Business Development

Maven Silicon
Bangalore
02.2023 - 09.2024
  • Company Overview: VLSI Training Institute
  • Plan, organize, direct, control and evaluate daily operations
  • Consistently maintained sales volumes, product mixes, and selling prices by keeping updated with supply and demand and changing market trends.

Customer Support Representative

Shop-G Reybhav Technologies(Glowfit)
Bangalore
02.2021 - 12.2021
  • Company Overview: E-Commerce
  • Resolved customer's complaints by identifying the root causes of problems and taking appropriate corrective action.
  • Consistently met performance milestones in speed, accuracy, and volume.

Education

Graduation - B.Com

Vijaya Junior College
Bangalore, India
01.2021

Skills

  • MS Excel
  • Word
  • HTML
  • MySQL
  • Tally
  • Communication
  • Flexibility
  • Time management
  • Problem solving
  • Accounting
  • Good listener
  • Customer relationship management
  • Problem solving
  • Attention to detail

Hobbies and Interests

  • Pet Care
  • Cooking
  • Video Game
  • Gardening
  • Adventurous
  • Photography
  • Music
  • Reading

Languages

  • English, Full Professional Proficiency
  • Tamil, Full Professional Proficiency
  • Kannada, Full Professional Proficiency
  • Hindi, Professional Working Proficiency
  • Telugu, Professional Working Proficiency

Personal Information

  • Father's Name: Ramesh Kumar
  • Mother's Name: Shivagami
  • Date of Birth: 04/24/99
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

Tamil
First Language
English
Advanced (C1)
C1
Kannada
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Timeline

Customer Delight Executive

COMET
01.2024 - Current

Trainee Business Development

Maven Silicon
02.2023 - 09.2024

Customer Support Representative

Shop-G Reybhav Technologies(Glowfit)
02.2021 - 12.2021

Graduation - B.Com

Vijaya Junior College

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Ashwini Ramesh