Writing poems
Ashwin Kumar Lihala
Operations And Data Management
Kolkata
Summary
Ambitious Team Player with experience of handling several teams. An individual with strong communication and crisis management skills by ideating unique approaches, capable of dealing and managing things with patience. Curious to learn new things with the zeal to rise high with his innovative thinking and multitasking ability but also wants to stay grounded to his roots.
Overview
2
2
years of professional experience
15
15
years of post-secondary education
Work History
Lead Generator
Entrant Solutions
Work From Home
10.2021 - 03.2022
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
- Reached out to prospective customers using effective social media, research skills and networking events.
- Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.
- Scheduled sales appointments to discuss products and services and to close qualified leads.
- Developed customer relationships and increased overall sales.
- Planned a system to work on marketing models like CPR, CPL, etc.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
HR Team Manager
Beat the Virus
WFH
01.2021 - 09.2021
- Monitored company's database to keep it updated.
- Onboarded new temps by entering employee information into systems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled several calls per day to address customer inquiries and concerns.
- Exceeded goals through effective task prioritization and great work ethic.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to interns, handled concerns quickly and escalated major issues to supervisor.
- Prepared variety of different written communications, reports and documents.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Led the formation of several teams in the HR department.
- Before Being promoted to Team Manager, excelled as an Data handler and Asst. Team Manager for the HR department.
Campus Ambassador
GrabOn
WFH
02.2021 - 06.2021
- Developed marketing efforts such as posters and social media ads to encourage student participation for different events.
- Utilized websites and social media to promote campus life, events and opportunities.
- Recruited and incentivized students as future Campus Ambassadors.
- Planned on several campaigns run by GrabOn.
- Supported campus events to increase student engagement and promote campus-wide initiatives.
- Contributed articles, stories and photographs for Events.
- Researched on several given topics for the company to work and plan on.
Internshala Student Partner
Internshala
WFH
02.2021 - 04.2021
Content Writer Intern
Skillgenic Academy
WFH
01.2021 - 02.2021
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Provided writing support in fast-paced environment for variety of public-facing materials.
- Wrote content for several documents, posts and brochures.
Campus Ambassador
All Active Jobs
WFH
12.2020 - 01.2021
- Developed marketing efforts such as posters and social media ads to encourage student participation for campus events.
- Utilized websites and social media to promote campus life, events and opportunities.
- Supported online posts to increase student engagement and promote campus-wide initiatives.
- Handled their LinkedIn page under the guidance.
- Created awareness about the company's existence over LinkedIn and Instagram.
Campus Ambassador
Colleegdunia
WFH
11.2020 - 01.2021
Sales & Marketing Intern
Ostello India Pvt. Ltd.
WFH
07.2020 - 08.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers to register on events organised by Ostello.
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Increased sales by approaching the right target groups.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped in planning and managing of events.
- Worked and guided other marketing interns to help company achieve its desired sales target.
Education
ICSE -
De Nobili School CFRI
Dhanbad, Jharkhand 03.2007 - 05.2018
ISC - PCMB
De Nobili School, CFRI
05.2018 - 05.2020
Bachelor of Science - Statistics And Operations
Amity University, Kolkata
Kolkata, India 09.2020 - Current
Skills
Leadership and Team Handling
Additional Information
LinkedIn ID - https://www.linkedin.com/in/ashwin-kumar-lihala-b347901b6/
Instagram page - www.instagram.com/hidden_emotions10
Interests
Listening Music
Accomplishments
- Supervised team of around 50 staff members.
- Achieved Efficiency by introducing new practises in HR team.
Timeline
Lead Generator
Entrant Solutions
10.2021 - 03.2022
Campus Ambassador
GrabOn
02.2021 - 06.2021
Internshala Student Partner
Internshala
02.2021 - 04.2021
HR Team Manager
Beat the Virus
01.2021 - 09.2021
Content Writer Intern
Skillgenic Academy
01.2021 - 02.2021
Campus Ambassador
All Active Jobs
12.2020 - 01.2021
Campus Ambassador
Colleegdunia
11.2020 - 01.2021
Bachelor of Science - Statistics And Operations
Amity University, Kolkata
09.2020 - Current
Sales & Marketing Intern
Ostello India Pvt. Ltd.
07.2020 - 08.2020
ISC - PCMB
De Nobili School, CFRI
05.2018 - 05.2020
ICSE -
De Nobili School CFRI
03.2007 - 05.2018
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