Summary
Overview
Work History
Education
Skills
Objective
Accomplishments
Work History (Development)
Certification
Timeline
Generic

ASHWIN KUMAR VIJENDRA

Summary

  • Productive and qualified Senior Operations professional with over 11 years of experience working with Linux and Network systems, troubleshooting issues and optimizing settings
  • Instrumental in building internal processes to meet company objectives. Detail-oriented and versed in quickly solving complex problems
  • Demonstrated abilities at assisting in interviewing, recruiting and training candidates as well as managing work assignment and allocation for staff
  • Excellent communication and team management skills possessing an analytical mindset and decision-making ability to cater to exigent situations

Overview

11
11
years of professional experience
1
1
Certification

Work History

Platform Operations Engineer II

Akamai Technologies Pvt Ltd
Bengaluru
04.2014 - 11.2018
  • Assessed 200,000 production servers, applications, and network performance using various monitoring and application tools; prepared Ruby Scripts to automate repetitive tasks leading to a reduction in human intervention by 10%
  • Maintained 99.5% accuracy through performance tuning and troubleshooting in large complex Linux environments
  • Enhanced operational efficiency by implementing various process improvement initiatives such as guiding the Maintenance Excellence Team in conducting ISP maintenance on critical networks and servers for ensuring seamless operations and rendered feedback on existing procedures which reduced errors by 9%
  • Integral in planning, documenting, evaluating and maintaining system administration guidelines and policies pertaining to day to day operations
  • Deputed for the Shift Lead/Manager position and participated in review meetings to identify root cause and implement preventive measures

Platform Operations Engineer

Akamai Technologies India Pvt Ltd
Bengaluru
10.2010 - 03.2014
  • Vital in identification and resolution of issues (performance, hardware errors, packet loss, and other networks/system related issues) related to connectivity across the globe
  • Managed installations and audits for the organizational global network; resolved system errors and crashes, disk space and disk error problems
  • Debugged hardware and software system-level problems in a multi-vendor, multi-protocol environment; coordinated with AANP's and ISP's to resolve/escalate circuit problems to resolutions

Project Assistant

Indian Institute of Science(IISc)
Bengaluru
12.2007 - 09.2010
  • Instrumental in setting up and configuration of email, DNS and web servers and leased line connectivity to customers to enhance system uptime
  • Conversed with ISP’s and customers using various modes of communication to effectively resolve operational and infrastructural exigencies
  • Managed network traffic through firewall rules to block unwanted traffic; maintained Cisco routers (7600/7500/7200 series) and Cisco switches (2900 series)
  • Generated and presented various (Service Level Reports) for customers and the senior management to implement effective remedial measures

Education

Electronics And Communication

APS College Of Engineering
Bengaluru
2007

Biology

S Nijalingappa College
Bengaluru
2003

Skills

  • Technical Troubleshooting
  • Training and Development
  • Ruby, Rails, JavaScript, React, NextJS
  • JIRA, Git, GitHub, BitBucket
  • Analytical and Critical Thinking
  • Incident Management
  • Various AWS services, Docker, Jenkins
  • Networking & Cloud Computing
  • Unix/Linux, Scripting Languages
  • Maintenance and Repair

Objective

Seeking challenging assignments as IT Senior Operations/Cloud Engineer with a reputed organization

Accomplishments

  • Successfully managed projects for the APAC region and brought up to 5% more servers to production; reduced Tier 1 errors from 26% to 15% by evaluating error trends and making a No AMP day
  • Functioned as the point of contact for escalations during major sporting/international events like IPL, World Cup, Microsoft and Apple events
  • Significantly enhanced operational efficiency by writing scripts for simple tools to be used in day to day troubleshooting
  • Pivotal in recruiting, grooming and mentoring new team members based on project/operational requirements. Trained 12 members, audited new hires, increased efficiency of a 4 member team by following best practices and biweekly meetings
  • Integral in creating a dashboard to check server health and reduced human effort by about 10%

Work History (Development)

 Software Engineer, 07/2022 - 12/2022

 Tricon Infotech Pvt Ltd - Bengaluru

  • Implemented a NEXTJS based Frontend Web Application along with Redux for state management
  • Involved in code reviews, peer programming and improving code quality
  • Wrote 100+ unit test cases for the application using Jest and RTL thereby reducing the bug percentage by atleast 50%
  • Worked on bug fixes and deployed application using Jenkins


Software Engineer, 08/2021 - 06/2022

Ajackus Consulting LLP - Bengaluru(Remote)

  • Developed Responsive and Mobile-first design screens using React, Redux, and languages like HTML, CSS and Javascript
  • Worked on feature development and bug fixes as per client requirements
  • Created and maintained fully automated CI/CD pipelines for code deployment using AWS copilot
  • Implemented a Continuous Delivery pipeline for the application on AWS cloud platform
  • Actively managed, improved, and monitored cloud infrastructure on EC2, S3, and RDS on AWS
  • Worked with Docker - pulling images from docker hub, running containers based on an image, creating Dockerfile etc


 Software Engineer, 06/2019 - 08/2021

 Movius Software Pvt Ltd - Bengaluru

  • Designed and implemented customer facing Web Application Portal using Ruby on Rails and JavaScript to enhance User Experience and improve load times
  • Enhanced and implemented additional features on RESTful APIs to provide essential data to customers
  • Involved in 3 week Sprints following Agile methodology to implement User stories from design till development
  • Involved in peer programming and code reviews to enhance code quality and write clean code

Certification

  • Full Stack Web Development, Le Wagon - 2019
  • ITIL Foundation, V3 certified, Axelos - 2016
  • Business Vantage, CEFR Level, B2 certified, Cambridge Assessment - 2015

Timeline

Platform Operations Engineer II

Akamai Technologies Pvt Ltd
04.2014 - 11.2018

Platform Operations Engineer

Akamai Technologies India Pvt Ltd
10.2010 - 03.2014

Project Assistant

Indian Institute of Science(IISc)
12.2007 - 09.2010

Electronics And Communication

APS College Of Engineering

Biology

S Nijalingappa College
ASHWIN KUMAR VIJENDRA