Asish Prusty
Hyderabad
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor with interpersonal and communication skills.
Overview
9
9
years of professional experience
Work History
Transaction Risk Investigator
Amazon India
03.2021 - Current
- Guided and trained new joiners after on-boarding in batches regarding day to day task and activities
- Managing a team of15-20 employees and contributing as a L4-IC
- Assigning day to day task to the team members and resolving internal team issues
- Maintaining and sharing weekly and monthly reports to L4 manager regarding teams performance and day to day activities
- Capturing MoM and broadcasting it to senior level management (L5 & L6)
- Conducted thorough investigations for suspicious transactions, reducing financial risks and potential losses
- Collaborated with cross-functional teams to improve fraud detection strategies and minimize organizational risk exposure
- Optimized workflow efficiency through the development of customized investigation templates and checklists
- Actively Participated in internal training sessions
- Involved in data analysis, risk assessment, and fraud detection training, which helped in enhancing my analytical and technical skills
- Resolving L2 & L3 tickets in record time to help in smooth operation of the process
Sports Leader & CRM
Decathlon India
02.2019 - 07.2020
- As a Sports Leader, was regularly interacting with the Designers and Retail Suppliers for meeting customer needs from the feedback collected both digitally and hard copy printouts
- The responsibility included marketing, creating new partnerships, and branding by meeting face to face or conducting digital and in-store surveys
- Responsible for improving CSAT%, have achieved the highest CSAT(96%) for consecutive2 months during the time in CRM
- Responsible for inventory management, planning of future sales and Layout Merchandising
- As a part of the CRM team, was responsible for surveying current and potential customers to understand their historic business relationships with the company, specifically focusing on customer retention and sales growth
- Managed budgets and resources efficiently, ensuring all equipment and facilities were well maintained
- Enhanced team performance by implementing effective training programs and coaching techniques
Business Development Manager
Shudh Products And Services
07.2016 - 06.2017
- The primary objective was to increase the sales
- Mapped the market to find out the target market
- Reached out to restaurants and cafes to offer our offerings
- The overall responsibilities were market mapping, product promotion, fixing appointments via calls, face to face interactions and references
Education
MBA - Finance & Marketing
IBCS
05.2019
BBA - undefined
DAV School of Business Management
05.2016
Skills
- Strong Communication Skills
- Transaction monitoring
- Investigative techniques
- Quality assurance
- Anti-fraud Checklist
- Analytical mindset
- Team collaboration
LANGUAGES
English
Advanced (C1)
Hindi
Advanced (C1)
Spanish
Beginner (A1)
Odia
Bilingual or Proficient (C2)
INTERESTS / EXTRACURRICULAR ACTIVITIES
Was one of the playing six to have represented school in Inter-school Volleyball Tournament conducted at Bhubaneswar National Level Cricket player, Represented Odisha A-team under -14 cricket tournament in2007 Keen Badminton, Lawn Tennis, Table Tennis, Carom and Cricket player, Participated and won in many small events and tournaments Has been an active participant of the event management team of DAV School of Business Management Participated in several literary competitions including debate, speech and newspaper reading etc Awarded with the First Prize in the Table Tennis Competition at Convergence2018 conducted by SOA Represented SOA University in Lawn Tennis in the East Zone Inter University Games conducted in KIIT University Bhubaneswar Planning to acquire fluency in Spanish
INTERNSHIPS
- May2018 - July2018
- Marketing Intern at MITSUBISHI MOTORS
- Analyzed several annual reports published by Mitsubishi Motors (India) to understand its market share among its competitors
- Also the development and growth of its own compared to the achievements of previous years
- Attended promotional campaigns in rural areas
Timeline
Transaction Risk Investigator
Amazon India
03.2021 - Current
Sports Leader & CRM
Decathlon India
02.2019 - 07.2020
Business Development Manager
Shudh Products And Services
07.2016 - 06.2017
BBA - undefined
DAV School of Business Management
MBA - Finance & Marketing
IBCS
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