Astha Singh
Bengaluru
Summary
Accomplished and award-winning Global HR Manager with over 11 years of distinguished experience in spearheading talent acquisition and strategic HR initiatives. Proficient in steering organizational objectives across diverse sectors, including IT (Product & Services), BFSI, KPO, Market Research, and Consulting/Analytics. Adept at leading global talent delivery and crafting bespoke acquisition strategies for business units ranging from 2 to 9, overseeing up to 7000 personnel across dynamic markets in India, USA, UK, Europe, and APAC. Recognized for consistently elevating employee engagement and adeptly managing high-performing teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Manager, Talent Acquisition
ITILITE Technologies
Bengaluru
09.2021 - Current
- Effectively led a team of four direct reports in India, concurrently offering extended support for seasonal US hiring, maintaining continuous employee engagements, and overseeing the payroll process
- Played a pivotal role in driving ITILITE's growth, contributing to a 2x increase in the company's size and success
- Partnered with and maintained strong relationships with key hiring leaders, HR-BPs, and stakeholders to own, promote, and contribute to hiring processes, strategies, interview design and planning, candidate experience, selection, offer negotiation, Audit, Onboarding & BGV primarily for Tech/ non-tech positions
- Conducted extensive competitor mapping and analysis, including hierarchy, structure, team sizing, challenges, compensation, and allowances
- Implemented and sustained a talent pipeline that ensured future talent needs were met for key roles, with an unceasing flow of candidates via relational tactics, proactive sourcing, and talent targets
- Forecasted and planned quarterly reviews and weekly dashboards, in addition to stakeholder meetings
- Conducted feedback surveys to frequently check the interview experience from candidates and the quality of hires with business leaders
- Explored and built expertise in using social media for sourcing needs
- Proposed to expand the horizon and set up a COE for campus hiring.
HR Manager, Talent Acquisition
Visionet Systems Pvt. Ltd.
Bengaluru
07.2020 - 09.2021
- Served as a talent acquisition partner for key stakeholders, focusing on executive-level hiring for sales, strategy, and marketing leaders
- Demonstrated an in-depth understanding and implementation of the Applicant Tracking System (Zwayam), building queries to extract complete and accurate data, creating aggregated dashboards, and continually improvising
- Designed and formulated interviewer capability development through training, video, peer coaching, shadowing, and mentoring to drive high-quality interview assessments, up-skill the Interview & Assessment Framework, Behavioral Interview Guide (for campus recruitment & sales recruitment), channel management (source mix analysis, alternative sourcing, implementation of internal recruitment module, online test module, employee referral program (automated intranet module), No Vendor Program (internships, temp staffing, incentive schemes, 100% in-house placements)
- Conducted talent mapping across competitive organizations and analyzed past hiring data to develop talent pools, conduct competitor benchmarking and talent landscape surveys and dashboards, review salary surveys, and competitor job population
- Identified market median and advised senior management relative to pay position.
Staffing Specialist
American Express Global Business Travel
Bengaluru
11.2019 - 04.2020
- Aligned with the Business/ service Leaders
- Utilizing largely direct channels (Employee Referral/ Naukri/ LinkedIn) and managing Internal Job Posting (IJP) Applicants for filling a new or vacant positions
- Managing End to End recruitment cycle right from requirement briefing till the time candidate is getting on-boarded for a client specific bulk hiring requirement for travel domain and capturing candidate progress via workday
- Directly involved in making & posting creatives for the walk-in drives conducted in the different social media channels
- Employee Relations Performance Evaluation Process Automation
- Recruitment training Program
- Role largely involved stakeholder management, candidate hiring, smooth onboarding and taking caring of training initiatives for making the on-boarded candidate project ready
- Maintained MIS reports, and published weekly dashboards for the senior Leaders on the hiring progress, market trends and competition analysis focusing on different aspects.
Associate Manager- HR
HCL Technologies
Bengaluru
11.2018 - 09.2019
- Stake holder management, consultative approach to hiring by providing passive resources to enable succession planning at leadership level
- Directly interacting with the Business Unit/ LOB Heads, Delivery Managers to understand the requirements
- Utilizing both direct and vendor channel(25% usage only) for identifying a right resource for the ask
- Managing Internal Job Posting (IJP) Applicants for filling a new positions with the skilled bench resources or employees looking for movement internally
- Current role includes Leadership hiring for PAN India location for Salesforce practice along with SAP Techno - functional hiring
- Adept with ITAP, Talview, ITAPEdge and other executive dashboard for weekly reviews to track the progress on roles
- Managed performance evaluation and appraisal for team.
Team Lead - Human Resource Shared Services
Wipro Ltd
Bengaluru
02.2016 - 11.2018
- Stakeholder Management which includes taking a brief on the campus hiring plan, in parallel performing operational activity for running smooth recruitment cycle
- Travelled different locations as a campus placement manager for running the campus events for volume hiring for Engineering/ Non-Engineering hires
- Allocation of campus recruits in the available projects as per the skill set and business demand
- Managed Help-desk Recruitment, Audit, Offer Generation and Manager Campus teams part of shared services
- Directly involved in process automation, Pragati and IVR system for better recruitment experience
- Designed standard operation procedures for different accounts in the campus operations team
- Have been directly involved in team building, training, employee engagement, appraisals, attrition & joining ratio
- Adept with Taleo, Synergy, SAP tools which are largely used for uploading candidate details, checking candidature status, offer letter release and job post verification
- Performed team appraisals, monitored quality audits & performance improvement plan for the team.
Executive Consultant – EMEA
Wipro Ltd
Bengaluru
08.2014 - 02.2016
- C level Stake holder management, consultative approach to hiring by providing passive resources to enable succession planning at leadership level
- Pan Geo cultural mapping of resources focused in Europe, Middle- East and the Americas region
- Directly interacting with the Business Unit Heads, Hiring Managers to understand the requirements
- Sourcing candidates from job portals, Social Networking sites and through networking as per the requirements
- Managing Internal Job Posting (IJP) Applicants for filling a vacant positions with the skilled bench resources or employees looking for movement internally
- Run end-to-end recruitment cycle from evaluating the requirements coming from Hiring Managers to offer release
- Perform initial screening of the profile based on the required skill set and collect basic details of the candidates
- Scheduled & coordinated interviews with the Hiring panel
- Industries worked through- Energy, Utilities, Natural Resources, Financial Services, Business Application Services, Consulting Services, Global infrastructure services and Retail/CPG
- Adept with Taleo, Telemetry and executive dashboard for weekly reviews to track the progress on roles.
IT Recruiter
Lancesoft India Pvt. Ltd
08.2012 - 08.2014
- Evaluating the job requirement and tracing the matching profiles from job sites like Monster, Career Builder and Dice
- Handled key accounts for Healthcare/Pharma/Medical, Telecom Industry, Financial Banking, Energy Management and conglomerate industries
- Ascertaining the candidates based on the job skills, requirements and performing cold calls
- Performed screening, benefits negotiation and internet recruiting
- Submitting the selected profile in portals Field glass
- Formatting resumes tailored to the client's corporate branding or specification
- Scheduling face-to-face interviews with prospective candidates, as well as negotiating pay rate to maintain the required pay rate for each position to achieve higher margins/profitability
- Meeting targets on a consistent basis
- Knowledge of Visa status like H1B, L1, L2, EAD and have worked on Corp 2 Corp, W2
- Worked on IT and non-IT requirements
- Developed and maintained a good relationship with the client and vendor.
Education
Post Graduate Certificate in Human Resource Management (PGCHRM) -
IIM Shillong
01.2023
Bachelor Of Engineering (B.E. – ET&T) -
Chhattisgarh Swami Vivekanand Technical University
Skills
- Leadership/Lateral hiring/Bulk/Volume/Diversity Hiring
- HR(Recruitment)Shared Services
- Talent Assessment & Acquisition
- Stakeholder Management
- Team Management
- Client Relationship Management
- Vendor Management
- Account Management
- Service Delivery
- Escalation Management
- Campus Hiring
Certification
- 2020] Recruiting: Talent Acquisition & Hiring (Version 2), Udemy, 05/2020
- Conflict Management with Emotional Intelligence, Udemy, 05/2020
- Excel Essentials for the Real World (Complete Excel Course), Udemy, 06/2020
Accomplishments
- Awarded the 'Radiant Leadership' honor by ITTL - India Tech Talent League’23.
- Received Value Champion award in the third month of joining ITILITE Technologies. & after for the fastest conversion rate
- Recognized for best hiring approach & execution strategy in Visionet Systems.
- Spot award for closing on critical hires in HCL.
- Won Circle of Joy Award award for excellent contribution made in handling the campus operations smoothly and Seamless joiners in WIPRO Limited
- Rewarded as Star Performer of the quarter as an Executive Consultant in WIPRO Limited for handling critical requirements
- Rewarded as Recruiter of the month and quarters in LanceSoft India Pvt. Ltd, Bangalore
- Received award for winning the Quiz competition organized by Scientech technologies, Indore (M.P) in the year 2010
- Received award for winning badminton championship as a first-runner- up organized by C.S.E.B Ambikapur (C.G) in singles in the year 2005
Recruiting Tools
- Taleo
- Instahyre
- Naukri
- IIM Jobs Zwayam
- Career Builder
- Workday
- Monster
- Craig List My Wipro
- ITAP/ ITAPEdge
- Other Social Media Channels
References
References available upon request.
Timeline
Senior Manager, Talent Acquisition
ITILITE Technologies
09.2021 - Current
HR Manager, Talent Acquisition
Visionet Systems Pvt. Ltd.
07.2020 - 09.2021
Staffing Specialist
American Express Global Business Travel
11.2019 - 04.2020
Associate Manager- HR
HCL Technologies
11.2018 - 09.2019
Team Lead - Human Resource Shared Services
Wipro Ltd
02.2016 - 11.2018
Executive Consultant – EMEA
Wipro Ltd
08.2014 - 02.2016
IT Recruiter
Lancesoft India Pvt. Ltd
08.2012 - 08.2014
Post Graduate Certificate in Human Resource Management (PGCHRM) -
IIM Shillong
Bachelor Of Engineering (B.E. – ET&T) -
Chhattisgarh Swami Vivekanand Technical University
- 2020] Recruiting: Talent Acquisition & Hiring (Version 2), Udemy, 05/2020
- Conflict Management with Emotional Intelligence, Udemy, 05/2020
- Excel Essentials for the Real World (Complete Excel Course), Udemy, 06/2020
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